Summary
Overview
Work History
Skills
Accomplishments
Personal Information
Languages
Disclaimer
Languages
Timeline
Generic

SANDEEP

NEW DELHI

Summary

Personable and dedicated Customer Service Representative with extensive experience in 2 Year industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

2
2
years of professional experience

Work History

Hub Sr Executive

Udaan
New Delhi
09.2021 - Current
  • Analyzed business performance data and forecasted business results for upper management.
  • Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
  • Negotiated contracts with vendors to maximize cost savings while maintaining quality standards.
  • Provided direction on personnel decisions including hiring, training, coaching, disciplining, motivating staff members.

Hub In charge

Aramex
  • Planned workflow, coordinated employee scheduling and assigned duties to maintain performance and accommodate fluctuating workloads.
  • Reported employee time, job expenses and inspections results in work records.

CS Exeutive

udaan
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.

Skills

  • Travel Coordination
  • Performance Improvement

Accomplishments

Won Appreciation Certificates many times.

Personal Information

  • Date of Birth: 04/20/96
  • Marital Status: Married

Languages

  • English
  • Hindi

Disclaimer

I hereby declare that all the above-mentioned information is true to best of my knowledge.

Languages

Hindi
First Language
English
Proficient (C2)
C2

Timeline

Hub Sr Executive

Udaan
09.2021 - Current

Hub In charge

Aramex

CS Exeutive

udaan

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