Diligent Senior Product Manager offering 19 years of success in product roadmap development, market research and data analysis. Highly skilled in identifying opportunities to maximize revenue. Driven and strategic with proven history of superior market penetration and product launch.
Overview
19
19
years of professional experience
Work History
Sr Product Manager/ Technical Consultant (Product - SAP Hybris)
Shell India Market Pvt Ltd
Bengaluru
09.2016 - Current
Acted as a Senior Product Manager for the SAP Hybris e-Commerce Loyalty Platform, specifically for the Shell Loyalty Program
This platform oversees the Shell Loyalty Customer experience in the Austria and Netherlands markets, providing a range of loyalty incentives for Shell customers
Led the SAP Hybris Product development, successfully meeting all business objectives on schedule
Improved product performance by analyzing the existing code and eliminating unnecessary database calls
Oversaw end-to-end product delivery by breaking down epics into technical stories and business requirements, ensuring high standards for both code quality and operational performance
Collaborated closely with the Development (IT) Team and the Business Team to guarantee successful product delivery
Served as Senior Product Manager, successfully delivering the Integration Platform on Azure for Shell's Mobility (Retail) sector, achieving 100% market satisfaction and fully meeting the expectations of Shell's retail business
The Integration Platform provides services to over 20 countries across the EU, US, and East Asia
More than 5,000 retail sites (clients) connect to the platform using O Auth-2.0, transmitting data in real-time through RESTful APIs (POST, GET, Web Socket connectivity)
Developed a Microservice-Based Architecture that processes data in three layers: API, Business Layer, and Data Access Layer
Established the product roadmap and prioritized features according to market demands
Led a Scrum team of 12 members, including a Solution Architect, Data Architect, Developers, and Testers
Offered both technical and functional solutions to the Scrum team while fulfilling various roles such as Product Manager, Scrum Master, Architect, Business Analyst, and Solution Designer
Successfully deployed 100% Infrastructure component on Azure and integrate the same as Front Door, APIM, Application Gateway, Service Bus, Functions and Web Pub Sub by using the ARM Template, CLI or Portal in prod and followed tightly coupled Security Architecture
Followed the best Industry Practices and tools for development as Sonar Cube, White Source, GitHub, CICD Pipeline, MS Tools for test scripting
Sr Business Analyst
Birla Soft - Client GE
Noida
03.2015 - 09.2016
Leading the team, including Development and Quality Assurance
Overseeing the Backlog Refinement Meeting, Sprint Planning Meeting, Daily Scrum Call, and Sprint Retrospective
Maintaining Rally and ensuring the team stays updated
Initiating projects, meeting with clients, and maintaining regular communication with stakeholders, clients, and the onsite project manager
Understanding requirements, documenting them, and obtaining approval/sign-off from stakeholders and clients
Communicating the requirements to the Technical and QA teams, holding regular meetings with the Technical team, and continuously assessing the development of processes and sprints
Conducting regular meetings with stakeholders to discuss developed processes and gather feedback, along with performing GAP analysis and addressing challenges
Delivering modules/sprints and facilitating User Acceptance Testing (UAT) with stakeholders
Preparing necessary documentation, including understanding documents, test cases, test plans, and sign-off documents
Sr Business Analyst
Red Pyramid Infosystems Pvt Ltd
10.2013 - 03.2015
Project Initiation, Meeting with the Stakeholders/ Client, Regular Communication with the Stakeholders
Requirement Capturing, Management, Analysis, Preparing the Solution, Documentation and Prototype Preparation, Approval/ Sign Off from the Stakeholders/ Client
Define the Requirement to the Technical Team, Regular Meeting with the Technical Team, Handling of BA Team, Regular Assessment of Development of Processes/Sprint
Regular Meeting with Stakeholders regarding the developed Processes and taking the feedback from Stakeholders, GAP Analysis and Challenges
Delivery of Module/ Sprint and Taking UAT from Stakeholders
Business Analyst
Sahara Next & SIFCL
02.2006 - 10.2013
Responsible to understand the requirement of Stakeholders
Understanding the business issues and data challenges of client's organization
Planning and conducting discovery calls and workshops with the client
Understanding the Business requirement document to prepare Business and Functional Requirement document
Documenting graphical representation for required documents as and when required
Communicating the client requirements to the delivery and product teams
Conducting exercise for identifying solution for client requirements
Resolve conflict amongst different requirements and technical team
Responsible for writing requirements, use cases, workflow documentation
Skills
Product roadmaps
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Timeline
Sr Product Manager/ Technical Consultant (Product - SAP Hybris)