Sandeep Bazar

• Founding member of new 30+ member, IBM Modern Data Protection team built in IBM Pune Lab. Had active involvement in end to end process including hiring, onboarding, knowledge transfer, training sessions etc.
• Currently leading IBM Spectrum Protect Functional Verification Test team.
• Responsible to create processes and provide technical guidance for team.
• Created build infrastructure for team using Jenkins, Ansible and Docker Containers.
• Working to enhance inbuilt automation framework.
• Report on updates to project management team.

Representing the Asia Pacific region, I provided Remote Technical Support for IBM Software Defined Systems and Solutions primarily IBM Spectrum Scale to clients and/or IBM field support across various Geographies with 24/7 coverage following the sun model.

• Using problem determination/problem source identification skills.
• Technical and negotiation skills.
• Test and Reproduce customer issues.
• Create scripts when necessary and share same with customers for debug data collection.
• Recommend and implement new, or improvement to existing product code, technical support tools, procedures, and processes and also provide training for and mentor others on team.
• Communicate action plans to client or IBM representative as appropriate.
• As a technical support professional, I contribute to high client satisfaction.
• Involved in various CritSits and Escalations and received appreciation from several customers at highest level.

• Lead planning and execution efforts for Object Protocol automation and manual testing as lead and individual contributor.
• Created in-house Build Infrastructure to support Spectrum Scale Object from scratch and automated entire process to support multiple platforms like RHEL, Ubuntu etc. using Jenkins.
• Trained new colleagues to take up roles in both testing and build responsibilities.
• Used Python as Scripting Language and Robot Automation framework.

• Part of Authentication, Security and Object Storage Scrum for IBM Spectrum Scale.
• Qualified several authentication schemas and its combinations including NIS, AD, LDAP, AD+RFC2307, Keystone, etc configured against IBM Spectrum Scale.
• Qualified and tested several protocols like NFS and Object.
• Used Python as Scripting Language and Robot Automation framework.

• Quality Assurance and Test Automation for IBM SONAS and V7000 Unified.
• Used Python as Scripting Language and Inhouse Automation Framework.

Side Projects:

• Developed Data Center Management Utility for managing IBM Pune Datacenter using PHP, HTML, JavaScript and MySQL. Used Type 1 Hypervisor and Type 2 Hypervisor like KVM, VMware vSphere / ESXi, Oracle Virtual Box etc.
• Developed Storage Utilization and Index utility for DS8000 using Java.
• Developed multi-platform (Android, IOS, Windows, …) Mobile Cloud Object Storage Explorer application for OpenStack Swift using IBM MobileFirst (Worklight) and Java.

• Responsible for Continuous Integration by managing multiple Releases and Code streams for IBM SONAS and V7000 Unified by carrying forward defect fixes and code improvements to all acceptable releases. Used IBM Rational ClearQuest.
• Responsible for managing Build Infrastructure for IBM SONAS & V7000 Unified and Creating Builds for various major releases or PTFs (Product temporary fix). Used IBM Rational Build Forge.
  

Side Projects:

• Developed Cloud Object Storage Explorer application for SNIA CDMI (Cloud Data Management Interface) using Java.

• Developed keyword driven Log Analysis Utility for IBM SONAS and V7000 Unified using PHP, HTML, JavaScript and MySQL for quickly debugging Customer issues.
• Developed Cloud Storage and Synchronization Service (like Dropbox) for IBM SONAS and V7000 Unified for Desktop and Android-based mobiles using Java and IBM MobileFirst platform.
• Received appreciation from Senior Executives for Dropbox like application.

• Led tutorials and laboratory sessions for over 50 students.
• Conducted individual help sessions with undergraduate students to resolve debugging, programming, and logic problems.
• Graded examinations and evaluated students’ programs.