Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Sandeep Biswas

Bangalore

Summary

Dynamic and proactive Pre-Sales Solution Design - Principal Consultant with a proven track record of delivering exceptional sales support services, creating impactful sales collaterals, and crafting persuasive sales proposals. Skilled in effective communication and negotiation, possessing sharp critical thinking abilities, meticulous attention to detail, and exemplary time management skills. Thrive in high-pressure, fast-paced business settings.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Principal Consultant

Infosys Ltd
Bangalore
10.2021 - Current
  • Developed a comprehensive digital transformation solution for potential RFPs (requests for proposals) or RFIs from clients looking to outsource their business operations for HRO processes encompassing hire to retire sub processes as a build-operate-transfer, managed services, and assisted build models. The solution includes automation, generative AI, AI/ML, and platform-based efficiency levers.
  • Mapping client’s requirements, attending/conducting business user meetings and executing project planning & scheduling to provide customized business solutions. Work with Sales and Account Management team to execute market strategy, including markets to sell, pricing, positioning and messaging for the product.
  • Deliver specialized business solutions, mapping client needs, conducting business user meetings, and carrying out project planning and scheduling. Execute market strategy, including markets to sell, pricing, product positioning, and messaging, in collaboration with the sales and account management teams.

Enterprise Solutions Manager

Wipro Ltd
Bangalore
02.2015 - 09.2021
  • Develop project plan in accordance with the inputs for the implementation timeline received from the transition team and the relevant stakeholders. Working closely with Client Subject Matter Experts and HR Business Operation Stakeholders to align the business goals adhering to the established project timetable.
  • Drive the creation of product development schedules by collaborating with engineers, project managers, UI/UX designers, technical documentation, and quality assurance. creating design documents, speaking with clients, and analyzing process flows.
  • Creating and managing Requirement Traceability Matrix (RTM) and Business Specification Documents (BRD, BSD) creating and implementing technology-based solutions to achieve business excellence and improve functional efficiency, as well as managing risks and making backup plans to guarantee that deliverables are affected as little as possible.
  • Identified opportunities for improvement in existing systems and processes related to enterprise solutions. Developed and implemented a comprehensive enterprise solutions strategy for the organization.
  • Negotiated contracts with third-party vendors for software licenses or other service agreements related to enterprise solution deployments. Provided technical guidance and support to teams in developing enterprise solutions.

Lead Technical Trainer

Alcon - A Novartis Company
Bangalore
08.2011 - 02.2015
  • Recommended changes or improvements in existing training processes as needed.
  • Adapted teaching methods according to the needs of individual learners or groups.
  • Provided feedback on employee performance based on observed results during training sessions.
  • Conducted onboarding sessions to orientate new staff members about company policies and procedures.
  • Documented all training activities including attendance records, feedback forms, surveys.
  • Maintained up-to-date records of trainee progress and provided regular updates to management team.
  • Created multimedia presentations with PowerPoint and video conferencing tools.
  • Evaluated training materials prepared by instructors and offered actionable suggestions for improvement.

Education

Bachelor of Science - Life Science

North Eastern Hill University - Shillong
Meghalaya
07-1999

Skills

  • Solution planning
  • Technology Implementation
  • Data Analytics
  • Strategic development
  • Project Management
  • Proposal Development
  • Cost Analysis
  • Bid Request Management
  • Contract Management
  • Product Demonstration
  • Sales Enablement
  • Solution selling
  • System Architecture
  • Upselling techniques
  • Continuous Improvement

Accomplishments

  • Tech Evangelist Award at Infosys Ltd.
  • Excellence Award at Wipro Ltd

Certification

  • Certificate of completion [Udemy]- ECBA Foundation
  • Certificate of completion [Udemy] - The Complete Business Analysis Fundamentals Course + CERT
  • Certificate of completion [Udemy] - Generative AI for Business Processes
  • Certification of completion of ITIL Foundation Certificate in IT Service Management

Timeline

Principal Consultant

Infosys Ltd
10.2021 - Current

Enterprise Solutions Manager

Wipro Ltd
02.2015 - 09.2021

Lead Technical Trainer

Alcon - A Novartis Company
08.2011 - 02.2015

Bachelor of Science - Life Science

North Eastern Hill University - Shillong

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Sandeep Biswas