Summary
Overview
Work History
Education
Skills
Websites
Personal Information
Disclaimer
Timeline
Generic

Sandeep Chakraborty

Bangalore

Summary

Professional Summary (Overall Experience: 5 years) I am currently working in Ltimindtree, having 3+ years of experience with Microsoft technologies. My potential for technical and analytical understanding one of interesting and challenging career in windows establishing and maintaining higher levels of user end.

Technical Skills Technologies- Microsoft Endpoint Manager (Microsoft Intune), Microsoft Endpoint Configuration Manager (MECM)

Overview

6
6
years of professional experience

Work History

Senior Cloud Engineer

Ltimindtree
Bangalore, Karnataka
Nov.2023 - Current

• Managing 1500+ iOS/android devices using MEM console.

• Modern management of Windows 10 using Windows Autopilot.

• Managing 5000+ Windows 10 devices (including AVD host pool) using MECM Console.

• Responsible for management of Android Play store, iOS app Store, Windows Business Store, LOB application and Win32 Application.

• Real time troubleshooting related to Intune issues.

• Responsible for creation, testing and implementation of Various conditional access policy.

• Client remediation and real time troubleshooting from backend and client side.

• Utilizing PowerShell Script for automating various tasks for Intune.

• Creating Applications for Win 10 devices via Microsoft Endpoint Manager (MEM) Console.

• Implemented Windows Autopilot for pre-provisioned deployment over production.

• Application packaging using Win32 Content Prep tool, WCD, WinRAR, IExpress, Visual Studio, etc.

• Creating device & user-based policies via config. profile like administrative template, OMA-URI.

• Support and troubleshoot technical issues related to Intune.

• Co-ordinate with IT support team for real time troubleshooting.

Technical Support Engineer

M H Alshaya
Bengaluru
12.2019 - 11.2023

• Validation of cases on the basis of Troubleshooting whic is doing by customer in daily basis by using DTD tools.
• Microsoft Azure Administrator
• Microsoft endpoint admin console
• Publishing and deploying applications
• Worked on azure portal for recovery of bitlocker keys.
• Outlook profile change ,repair license updation through Microsoft endpoint manager.
• Bulk enrollment if users in Intune through Endpoint Manager.
• Worked as an advisor for implementing and troubleshooting intune issues through MECM.
• Helping users set up there first time registration into intune through the company portal app and authenticating through MFA .
• Autopilot technique for pre provisioning new users laptop so they can login easily and all required applications are inbuild.
• Providing access based on the conditions specified by the user through azure and endpoint manager.

Application Support Engineer

Accenture
Bengaluru
05.2019 - 11.2019
  • Worked closely with other team members in such tasks as troubleshooting and debugging
  • ONQ property management application support, creating sql scripts and updating the database via ms sql server 2012, windows server 2012
  • Addressed technical issues and guided end users through resolution
  • Wrote code for database applications.

System Engineer

Concentrix
Bengaluru
05.2018 - 04.2019
  • Resolved issues and escalated problems with knowledgeable support and quality service
  • Implemented, supported and maintained all the IT services, including networking, security, email
  • Rendered technical support for desktop, server, and networking issues for the company.

Education

PG Diploma - Advanced Computing

Bengaluru
03.2018

Bachelor of Engineering - Computer Science Engineering

Shri Shankaracharya Institute of Engg & Tech

Skills

  • Good Knowledge of Microsoft Intune and O365
  • Endpoint Device Management (INTUNE)
  • Enrollment of Device (IOS, ANDROID,MAC,Windows)
  • Troubleshooting intune issue for Large and Medium organizations
  • Deploying Application and applying app protection policy
  • Autopilot Profile Deployment and OOBE
  • Conditional Access policy
  • Applying and creating compliance and configuration policy
  • Creating security group with dynamic membership rule
  • Device Restrictions & Device Type Policy
  • MDM authority & MDM Scope
  • Bulk Device enrollment
  • Automated and executed Office 365 procedures utilizing Windows PowerShell
  • Resolved tenancy technical issues and monitored Office 365 systems
  • Administered and supported Office 365 and MS Exchange policies
  • Active Directory
  • Working knowledge of Windows Server 2016 and familiar with Windows Server 2019
  • Experience in Mobile Device Management
  • Management in administering and configuring mobile devices for enterprise users via Office 365,Intune Standalone,Hybrid(SCCM integration with intune), and Azure Active Directory environments
  • Ability to quickly grasp technical aspects and face new challenges
  • Very competitive and adapt to new changes

Personal Information

Title: Technical Support Engineer

Disclaimer

I hereby declare that the information given in this resume is correct to the best of my knowledge.

Timeline

Senior Cloud Engineer

Ltimindtree
Nov.2023 - Current

Technical Support Engineer

M H Alshaya
12.2019 - 11.2023

Application Support Engineer

Accenture
05.2019 - 11.2019

System Engineer

Concentrix
05.2018 - 04.2019

PG Diploma - Advanced Computing

Bengaluru

Bachelor of Engineering - Computer Science Engineering

Shri Shankaracharya Institute of Engg & Tech
Sandeep Chakraborty