To leverage my expertise in Microsoft 365 administration, cloud technologies, and modern workplace solutions to design, implement, and optimize secure, scalable, and efficient cloud environments. I aim to contribute as a Cloud Engineer by enhancing collaboration, productivity, and security within organizations, while continuously advancing my skills in Microsoft Azure, identity management, and enterprise cloud solutions.
User & mailbox management, Address book, Shared Calendar, resource / room mailbox & Shared Mailbox & Messaging Client end troubleshooting
Create and Manage Mail Contact and Mail users
Manage DLs and DDLs, O365 security groups as well as Resource mailboxes
Manage Mailbox Permission including Delegation, Mailbox Mail Flow Settings
Established Setting up Rules in Outlook though Exchange Admin Centre
Troubleshooting & Supporting messaging functionality (Microsoft Outlook, Exchange Active Sync, OWA, O365, Mail flow, Mail delayed and NDR issues)
Troubleshooting knowledge on Sync issues, Mailbox migration issues (G-Suite, PST Migrations)
Create and manage content search, e-discovery
Enable and configure Archive Mailbox for User Mailbox
Configure MRM retention for Specific Mailbox
Implement Email Authentication using SPF, DKIM & DMARC Records
Manage Content Search Tasks
Onboard and Manage Device’s with Intune
Configure and Manage Azure AD connect Sync Tool
Setup and Customize Company Branding Portal
Create and Manage Azure AD Conditional Access Policies
Creation & Manage the Security Defaults
Manage SSPR Policy, Create and Manage Password Protection,
Create and Manage Microsoft Authenticator and MFA Implementation Policy
O365 Applications Support: Teams, SharePoint, OneDrive Manage incidents and requests for Microsoft exchange and O365 services through Ticket Portal
Coordinate with Microsoft Team for New Feature Update and Technical Issue Related
I hereby declare that the information furnished above is true to the best of my knowledge.