Hi, I’m
Sandeep Chavadi
Project management Analyst
Bangalore,560066
Summary
Around 6 years of experience as an IT Engineer and currently working as Project Management Analyst. Interpreting and analyzing to drive successful business solution. Possesses pro-active attitude, capability to think in and out of the box. Excellent interpersonal, communication and organizational skills.
Overview
13
years of professional experience
1
Certification
Work History
Wipro Technologies Bangalore
Project Management Analyst
05.2020 - Current
Job overview
- Skills – Acts as liaison between client area and technical organization by planning, conducting, and directing analysis of complex business problems to be solved with automated systems
- Developing & building audit reporting dashboard for stakeholders, balanced scorecard for use within the Global Support organization, quality trending reports for audits, scorecards & quality metrics
- Drove strategic efforts in establishing business goals in adherence to client’s requirement while retrieving, collecting, and compiling, data from several sources into actionable format.
- Provides technical assistance in identifying, evaluating, and developing systems and procedures that are cost effective and meet business requirements
- Collected data and developed detailed spreadsheets to identify trends and create revenue, profitability and expense forecasts.
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
- Monitored and troubleshot data source systems for data flaws and errors and data issues.
- Maintaining and working on Excel reports and share point sites.
- Basic level of knowledge on visual analysis using tableau
- Worked on data Validation and analysis for quality control for Project vendors and different teams.
- Handled onboarding and off boarding of resources activity complete End to End.
- Reviewing systems reporting errors and coordinating errors and resolutions
- Assist in updating and maintaining existing and future documentation.
- (Exposure: Excel, Tableau, Power BI, , Jira Board, Agile)
HCL Technologies India Pvt LtdBangalore
APPLICATION SUPPORT ANALYST
05.2018 - 05.2019
Job overview
- Successfully interpreted data to draw conclusions for managerial action and strategy
- Developed Workbooks for monthly Inventory and Defective cycle counts to collect and minimize Data
- Possessing specialist knowledge of operating systems, devices, applications and software’s
- Excellent Problem solving, Analytical and communication skills
- Worked on different product issues related to Clients for HCL, IBM and other customers
- Installing and testing newly released Products in VMware and providing proper resolution
- Handling tickets related to Licensing for purchased Products by customers
- Handling issues related Products and troubleshooting them with proper resolution in given time for Global employees
- Preparing Reports as per Requirements using advance excel function
- Downloading data from cloud server and providing Licenses to purchased Software’s from global customers
- Handling issues related to Skype for business, Microsoft Teams, And Office 365 ¬ Managed data base of different Products like HFT, HIT, HCL App scan, HCL Workload automation, HCL Web UI tester, IBM Informix, IBM App scan.
- Analyzing problems and implementing solution, for Products and ensuring solutions were captured in Excel sheets and graphs in monthly reports
- Responding rapidly to escalated issues, contributing to key requirements, design and review sessions
- And ensuring active collaboration in preparing reports and giving presentation (Exposure: VMware, Excel, SharePoint, Jira Board)
Hewlett Packard Enterprise Ind Pvt LtdBangalore
TECHNICAL OPERATIONS ENGINEER
01.2017 - 04.2018
Job overview
- Working on different tools related to Client
- Provided Global support for AMERICAS, EMEA, ASIA PACIFIC regions and for HPE, DXC, CSC companies Installation configuring & troubleshooting Windows 2000, Windows XP, Windows 2003 and
- Windows 10 in standalone and server environment ¬ Maintaining usernames and password with Active Directory Interface console
- Resolving issues related with Windows, VPN, Outlook, Networking, Office 365 and primary
- HPE, DXC, CSC applications
- Handling calls and troubleshooting issues related to Skype for business, and Microsoft
- Teams
- Knowledge of DNS, DHCP, TCP/IP, Routing, Firewalls.
- Handling Calls/Chats for Global employees of HPE
- Building dash boards for Analysis purpose through Pivot table
- Monitored project progress and prioritized tasks accordingly ¬ Managing and troubleshooting all escalated calls
- Basic troubleshooting with OS and its performance
- Helping users with their PDL issues and generic mailboxes
- Providing FCR to users depending upon issue and escalating issues to different support team based on priorities
Manjunath Technical Services India Pvt LtdBangalore
SYSTEM ENGINEER
01.2011 - 09.2012
Job overview
- Assembling and disassembling of computers, & Maintenance
- Installing OS and configuring peripherals of components and drivers
- Managing user accounts and providing security is to Authenticated Accounts
- Installing, Configuring and Troubleshooting of Networking Equipment’s Routers and Switches
- Managing and configuration of Wireless LAN Networks, and Strong experience of troubleshooting and supporting LAN and WAN
- Maintaining Active Directory & Domain Server 2008, DNS and DHCP server.
Education
Imarticus LearningBangalore
Certified Pro-degree – Data Analytics
2018
VTU Affiliated, BVBCETHubli
Bachelor of Engineering from INSTRUMENTATION TECHNOLOGY
05.2016
K H Kabbur Institute of Engineering & Tech, Karnataka Higher Primary SchoolDharwad
Diploma from ELECTRONICS & COMMUNICATIONS
2011
Skills
- TECHNICAL EXPERTISE
- Excel, Tableau, Power BI, MS Office Product
- Autodesk Design Review, Autodesk Design True View
- Operating System : Microsoft Windows: XP, 2000, Windows 8, windows 10 Windows servers
Certification
Data Science Program, Data Analytics,
MCSE, CCNA,
Hardware and Operating System.
Languages
English
Advanced (C1)
Hindi
Advanced (C1)
Timeline
Project Management Analyst
Wipro Technologies
05.2020 - Current
APPLICATION SUPPORT ANALYST
HCL Technologies India Pvt Ltd
05.2018 - 05.2019
TECHNICAL OPERATIONS ENGINEER
Hewlett Packard Enterprise Ind Pvt Ltd
01.2017 - 04.2018
SYSTEM ENGINEER
Manjunath Technical Services India Pvt Ltd
01.2011 - 09.2012
Imarticus Learning
Certified Pro-degree – Data Analytics
VTU Affiliated, BVBCET
Bachelor of Engineering from INSTRUMENTATION TECHNOLOGY
K H Kabbur Institute of Engineering & Tech, Karnataka Higher Primary School
Diploma from ELECTRONICS & COMMUNICATIONS
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