SANDEEP D L
Sr. Manager Accessories
Bengaluru
Summary
Results-driven sales professional with 22 years of experience in enhancing customer service and driving profit growth through effective account retention strategies. Skilled in multitasking, partnership expansion, and product development, with a focus on inventory control and pricing optimization. Seeking to apply extensive experience in team building and strategic initiatives in a leadership role within a progressive consumer product company.
Overview
22
22
years of professional experience
Work History
Sr. Manager Accessories
Ravindu Motors Pvt Ltd / Toyota Tsusho Bharat Motors Pvt Ltd
2024 - Current
- Managed three branches associated with the accessories business.
- Held monthly meetings to create business plans and workshops to drive successful business.
- Provided strong leadership to enhance team productivity and morale.
- Consistently met or exceeded annual performance targets set by senior leadership.
- Collaborated closely with peers from other departments to drive organizational success jointly as one cohesive unit.
- Reduced costs, optimized resource allocation, and improved efficiency in managing projects.
- Mentored junior staff members for skill development and career progression within the organization.
- Managed budgets effectively, achieving financial objectives while maintaining strict control over expenditures.
- Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
- Reviewed and analyzed reports, records and directives to obtain data required for planning department activities.
- Improved accessories per car sales.
Accessories Manager
Ravindu Motors Pvt Ltd
2020 - 2024
- Coordinated with other departments within the company to ensure seamless execution of integrated marketing campaigns featuring accessories prominently.
- Managed inventory effectively, ensuring optimal stock levels and timely replenishment of products.
- Trained new employees on store policies, procedures, and product knowledge, ensuring quick integration into the team.
- Ordered merchandise and prepared requisitions to replenish merchandise on hand.
Asst Manager Accessories
Ravindu Motors Pvt Ltd
2017 - 2019
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various tasks.
Team Leader
Ravindu Motors Pvt Ltd
2013 - 2017
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
Executive Accessories
Ravindu Toyota
07.2011 - 2013
- Handling whole branch related to accessories sales and parts ordering.
- Maintain cleanliness of parts and accessories department and keep inventory neatly stacked and orderly.
- Provide excellence customer service to all of the dealership customers.
- Assist accessories head with attaining retail sales and profitability plans in accessory .
- Attend customer on daily basis and order review.
- Receive and process parts and accessories from distributors , check merchandise received against purchase invoice,prepare product for showroom floor.
- Ensure vendors display are stocked,clean and appealing to customers.
- Maintain updated customer account and database details.
- Become familiar and efficient with all phases of the computer system required for accessories operations.
- Handling customers complaints reasonably ,showing empathy and a positive attitude.
- Update Inventory control system and accessories catalog.
- Attend daily morning meeting with sales team,update to sales team regarding the previous day performance.
- Conduct accessories training to sales team on monthly basis.
- Accept direction ,follow instructions,work well with other people.
- Daily accessories order to vendor.
- Prepare daily and weekly , and monthly accessories reports.
- Supported accessories head with daily operational functions.
- Analyzed departmental documents for appropriate distribution and filing..
- Must focus on per car achievement on daily basis.
- Attend monthly accessories review meeting with accessories heads.
- Motivational activity for accessories top performer on monthly basis
Accessories Store In Charge And Accessories Sales Officer
Maruti Suzuki Arena (Pratham Motors Pvt. Ltd.,Bangalore, Bellandur)
04.2007 - 03.2011
- Maintain outstanding store condition and visual merchandising standards.
- Complete store administration and ensure compliance with polices and procedures.
- Additional store manager duties as needed.
- daily accessories order different vendor as per requirement.
- weekly accessories order to maruti as per requirement from sales team.
- Inventory checking on weekly basis.
- Accessories job order opening and closing, and bill as per customer payment.
- prepare MGA and NonMGA reports.
- Meeting sales Goals by training,motivating ,mentoring and providing feedback to store staff.
- Attend accessories counter sales customers.
- Prepare daily inventory reports,and incentive reports,
SPARE PARTS EXECUTIVE
Maruti Suzuki Arena (Pratham Motors Pvt. Ltd.,Bangalore, Bellandur)
08.2004 - 04.2007
- Maintain spare parts cleanly and orderly.
- Pick the spare parts as per job order.
- Open spare parts job order form as per technicians requirements.
- Close the job order form once job completion, and sent billing department.
- Attend counter sales customer.
- Update non availability spares to service adviser and service manager.
- Handling different vendor ( ex ; Oil,Tyre,consumables etc.. )
- Receive Materials from MARUTI on daily basis.
Education
SSLC - STATE SYLLABUS
Govt. High School Hanbal
Hanbal, KAPUC - Arts And Entertainment Management
GOTHAM PU COLLEGE
SAKLESHPURAMMV - MECHANIC MOTOR VEHICLE
SDM ITI College
Samse, KAATS TRAINING - Mechanical Engineering
KIOCL KUDREMUKH
KUDREMUKH, KarnatakaSkills
Branch monitoring
Retail accessories
Accomplishments
- Increased sales 14% over Three months .
- Supervised team of 5 staff members.
- Received the "Employee of the Month" award after 13 months of employment.
- Promoted to Key Holder after only 8 months of employment.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Software known
- Management tools: MS office, Excell, Tally, Sharepoint, AAO ( Advanced ,Analytics for office) DMS ( Dealer Management Systems)
Languages
- KANNADA, English, Hindi, Telugu, Tamil, Malayalam
Hobbies and Achievements
- Music, cooking, Traveling,Writing, Reading, Sports ( Cricket, football)
- Got Employee of the Year Top performer in accessories per car sales in Ravindu Toyota
Timeline
Executive Accessories
Ravindu Toyota
07.2011 - 2013
Accessories Store In Charge And Accessories Sales Officer
Maruti Suzuki Arena (Pratham Motors Pvt. Ltd.,Bangalore, Bellandur)
04.2007 - 03.2011
SPARE PARTS EXECUTIVE
Maruti Suzuki Arena (Pratham Motors Pvt. Ltd.,Bangalore, Bellandur)
08.2004 - 04.2007
SSLC - STATE SYLLABUS
Govt. High School Hanbal
PUC - Arts And Entertainment Management
GOTHAM PU COLLEGE
MMV - MECHANIC MOTOR VEHICLE
SDM ITI College
ATS TRAINING - Mechanical Engineering
KIOCL KUDREMUKH
Sr. Manager Accessories
Ravindu Motors Pvt Ltd / Toyota Tsusho Bharat Motors Pvt Ltd
2024 - Current
Accessories Manager
Ravindu Motors Pvt Ltd
2020 - 2024
Asst Manager Accessories
Ravindu Motors Pvt Ltd
2017 - 2019
Team Leader
Ravindu Motors Pvt Ltd
2013 - 2017