Sandeep Gupta
Retail Sale Service & Operation
Nagpur
Summary
Dedicated to executing tasks with proficiency, integrity, and commitment to excellence. Striving to evolve with the organization, seeking opportunities to enhance skills and embrace innovative approaches for personal and professional fulfillment.
Overview
16
16
years of professional experience
3
3
Languages
Work History
Retail Sales Executive
Fly Birds
04.2022 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
A.S.E
Reliance Ajio Business Ltd
01.2021 - 03.2022
- Trained junior sales associates on best practices in selling techniques, product knowledge, and relationship building.
- Optimized inventory management to ensure timely availability of products for customers, reducing stockouts and lost sales opportunities.
- Delivered exceptional customer service by addressing inquiries, resolving issues, and fostering long-term relationships with clients.
- Utilized CRM tools to track customer interactions, follow up on leads, and manage the ongoing development of client relationships.
Senior Associate
Reliance Ajio Business LTD
01.2021 - 01.2022
- Daily beat planning and complete all schedule call.
- Handling Customer and sampling
- Handling Customer Query & Complaint
- Maintain Develop Positive Business
- Searching new outlet and daily follow up all costume.
ESP-Duty Office-Duty Manager
PVR LTD
01.2010 - 03.2020
- Taking care of Customer service
- Taking care of customer complaints and solving the issue.
- To see proper maintenance of all equipment’s
- Ensure that policies and procedure relating to all functions of the multiplex are implemented
- To perform my duties and give the best at shift.
- Responsible for smooth and profitable functioning of the Cinema.
- Reporting of any Incident to the higher management if any.
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Handled escalated customer issues with diplomacy, ensuring satisfactory resolution while preserving long-term client relationships.
- Trained employees in essential job functions.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Improved customer satisfaction by promptly addressing and resolving guest concerns and complaints.
- Supervised and coordinated team to provide guidance and support and maximize performance.
- Monitored daily financial reports, reconciling discrepancies to ensure accurate accounting records were maintained at all times.
Store Keeper
Pantaloon Food Product Pvt .Ltd.
04.2009 - 01.2010
- Ensured accurate documentation of all incoming materials, verifying quantities against purchase orders and communicating discrepancies to relevant parties.
- Ordered goods from various vendors to maintain store merchandise levels.
- Maintained a safe working environment with strict adherence to safety protocols and guidelines.
- Kept sales receipts and maintained accounting records.
- Improved inventory accuracy by conducting regular stock checks and maintaining updated records.
- Received product shipments and organized in stockroom storage area.
- Managed store budgets effectively, monitoring expenses closely to ensure optimal resource allocation.
Education
S.S.C -
Mahatma Gandhi
H.S.C -
Sindhu Maha Vidyalaya College
BBA - Business Administration
RJIMT University
04.2001 -
Skills
Computer skills
Customer service
Teamwork and collaboration
Friendly, positive attitude
Team management
Extra Curricular Activities
Listening Hindi Music Playing Football Arranging Party Games
Degree
- S.S.C, Mahatma Gandhi
- H.S.S.C, Sindhu’ Maha Vidyalay College
- B.B.A, RJIMT University
Other Qualifications
- D.C.S (Diploma in Computer Software)
- MS-OFFICE
Disclaimer
I hereby declare that above information is true to the best of my knowledge and belief.
Personal Information
- Father's Name: Ramkishor Gupta
- Mother's Name: Shyamlata R Gupta
- Date of Birth: 10/03/87
- Gender: Male
- Nationality: Indian
- Marital Status: Married
- Religion: Hindu
Timeline
Retail Sales Executive
Fly Birds
04.2022 - Current
A.S.E
Reliance Ajio Business Ltd
01.2021 - 03.2022
Senior Associate
Reliance Ajio Business LTD
01.2021 - 01.2022
ESP-Duty Office-Duty Manager
PVR LTD
01.2010 - 03.2020
Store Keeper
Pantaloon Food Product Pvt .Ltd.
04.2009 - 01.2010
BBA - Business Administration
RJIMT University
04.2001 -
S.S.C -
Mahatma Gandhi
H.S.C -
Sindhu Maha Vidyalaya College
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