SANDEEP H R
Bangalore
Summary
To seek a challenging and interesting job that encourages creativity and provides exposure to new technology to achieve professional and personal growth along with the organization. Respectful loan officer with several years of hands-on experience evaluating and authorizing various loans. Dependable professional polished in assembling loan packages, initiating loan applications and analyzing loan programs to match borrower's profile. Communicative team player with in-depth knowledge of banking products and associated services.Outgoing student pursuing flexible part-time employment with weekend and evening shift options.
Overview
3
3
years of professional experience
Work History
GOLD LOAN OFFICER (D M Grade 1)
UJJIVAN SMALL FINANCE BANK Ltd
Bangalore
2023.08 - Current
- Managed daily branch operations, ensuring compliance with banking policies and federal regulations.
- Conducted internal audits to ensure adherence to internal controls and external regulatory requirements.
- Responded to customer inquiries and resolved account issues.
- Generated monthly, quarterly, and annual sales reports for management review.
- Assisted with the development of operational plans and procedures.
- Prepared documents for regulatory compliance audits.
- Identified opportunities to improve customer service quality.
- Provided customers with accurate information about the value of their gold items.
- Evaluated gold and precious metal items, such as jewelry, coins, bars and bullion to determine the value.
- Utilized specialized tools and equipment to weigh and measure gold items accurately.
- Maintained records of all transactions in a database system.
- Generated detailed reports outlining the results of each appraisal.
- Maintained accurate and current electronic database of completed appraisal work.
- Checked recent sales, reproduction costs and potential income from property to calculate values.
- Maintained a positive work environment that promoted collaboration between team members.
- Reviewed customer service surveys and implemented strategies to improve customer satisfaction ratings.
JRE (Junior Executive Relationship)
Muthoot Finance Ltd
Bangalore
2021.09 - 2023.08
- Managed customer inquiries through phone calls, emails, or face-to-face interactions.
- Supervised executive and management calendars while allocating tasks to administrative support team for smooth operational flow.
- Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.
- Balanced daily transactions on a computerized point-of-sale system.
- Utilized various tools such as magnifying glasses, scales, x-ray fluorescence machines, spectrometers, microscopes to analyze gold pieces.
- Addressed customer questions and concerns regarding products, prices and availability.
- Recommended loan amounts based on property value of collateral.
- Provided assistance in troubleshooting any technical issues that arose during daily operations.
Education
MBA (MARKETING FINANCE) -
IMPERIAL INSTITUTE OF ADVANCED MANAGEMENT COLLEGE
BANGALORE2024-07
B.COM -
D V S SHILPASHREE. DEGREE EVENING COLLEGE
Bangalore2020-09
PUC -
DODDANNA VIDYA SAMASĽHE PU COLLEGE
2015-07
S.S.L.C. -
DODDANNA VIDYA SAMASTHE BANGALORE
2013-04
Skills
- Banking
- Team Player
- Excellent time management
- Customer service-focused
- Bottom Line LoanMaster Loan Servicing
- Business Development
- Cash Handling
- Document analysis
- Loan Servicing
- Friendly
Hobbies and Interests
Cricket
Travelling
Riding
Cooking
Personal Information
- Father's Name: Renukaiah.c
- Date of Birth: 07/22/1997
- Gender: Male
- Nationality: Indian
- Marital Status: Married
- Religion: Hindu
Languages
Kannada, English, Hindi, Telugu
Disclaimer
I hereby declare that the information furnished above is true and correct to the best of my knowledge.
Timeline
GOLD LOAN OFFICER (D M Grade 1)
UJJIVAN SMALL FINANCE BANK Ltd
2023.08 - Current
JRE (Junior Executive Relationship)
Muthoot Finance Ltd
2021.09 - 2023.08
MBA (MARKETING FINANCE) -
IMPERIAL INSTITUTE OF ADVANCED MANAGEMENT COLLEGE
B.COM -
D V S SHILPASHREE. DEGREE EVENING COLLEGE
PUC -
DODDANNA VIDYA SAMASĽHE PU COLLEGE
S.S.L.C. -
DODDANNA VIDYA SAMASTHE BANGALORE
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