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Associate Principal Engineer

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To use my skills in shaping a challenging and growth oriented career in leading edge organization that recognizes and values individual contribution as well as provides ample opportunity for sustainable growth and learning.

Conscientious, passionate, and empathetic professional with a strong background in the social service sector and customer service. Senior Family Care Officer focused on ensuring the safety and well-being of adolescents in their homes. Collaborates with case workers and third-party stakeholders to develop comprehensive care plans and engaging activities for youth. Proven track record includes training new staff and overseeing adherence to standard operating procedures. Excels in handling customer inquiries and resolving issues efficiently, utilizing effective communication and problem-solving skills for customer satisfaction. Strong knowledge of customer support systems and best practices, committed to maintaining quality service.

Customer Success Specialist with 5+ years of experience in SaaS and healthcare startups, known for high emotional resilience, strong communication skills, and personalized service. I’ve supported B2B clients across omnichannel platforms like Intercom, phone, and email. Proven in churn reduction, issue resolution, and improving SLAs. Passionate about helping customers succeed, I thrive in fast-paced, remote-first environments where ownership and customer satisfaction are top priorities

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

SANDEEP KUMAR

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Customer Service Support Associate

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12TH Or Diploma - Computer Engineering

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Customer Service Support Associate

10TH -

12TH Or Diploma - Computer Engineering

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