Sandeep Kumar
New Delhi
Summary
Operations and Vendor Support professional with 3+ years of experience at Amazon, skilled in vendor compliance, process improvement and quality-driven marketplace operations.
Overview
4
4
years of professional experience
Work History
Catalog Associate - VLC DE
Amazon
New Delhi
05.2022 - Current
- Assisted vendors through live chat to resolve catalog-related issues, ensuring accuracy and compliance with Amazons guidelines
- Streamlined catalog processes by identifying recurring vendor issues and proposing process improvements to reduce error rates
- Implemented “Brand Name Automation”, ensuring 100% quality/validation and reducing efforts by worth 0.45 HC
- Implemented “Variation – PDP Live Check Automation” ensuring 100% accuracy and reducing efforts by worth 1.56 HC
Sales and Demo Support Intern
PlanetSpark
Gurugram
10.2021 - 03.2022
- Conducted outbound and inbound sales calls to parents, explaining learning programs and value proposition
- Scheduled and coordinated demo classes, ensuring high attendance and handover to demo trainers
Education
Bachelor of Arts - German (hons.)
Amity University
Noida06-2022
Higher Secondary Education (Class XII) -
Himalayan Public High School
Patna, Bihar04-2019
Skills
- Vendor Management & Support
- Process Improvement & Optimization
- Catalog Management
- Risk Identification & Issue Resolution
- SOP Adherence & Documentation
- Workflow Automation Support
- Attention to Detail
- Ownership & Accountability
Websites
Timeline
Catalog Associate - VLC DE
Amazon
05.2022 - Current
Sales and Demo Support Intern
PlanetSpark
10.2021 - 03.2022
Bachelor of Arts - German (hons.)
Amity University
Higher Secondary Education (Class XII) -
Himalayan Public High School