SANDEEP KUMAR DOPPA
Visakhapatnam
Summary
Efficient Trust & Safety Associate known for high productivity and completing tasks with speed and accuracy. Skilled in regulatory compliance, quality control procedures, and process improvement strategies. Excel in problem-solving, communication, and teamwork, ensuring seamless collaboration across departments to maintain product standards and enhance operational efficiency.
Overview
3
3
Languages
1
1
year of professional experience
Work History
Trust & Safety Associate - Facebook Marketplace
Accenture
Hyderabad
02.2025 - Current
- Investigated buyer and seller fraud, applying platform policies and internal tools to safeguard user integrity.
- Review high-volume content and transactions to ensure policy compliance.
- Consistently maintained 100% QA accuracy while exceeding productivity targets.
- Achieved recognition as a top performer in quality and accuracy metrics. for quality, accuracy, and throughput.
- Delivered consistent, high-quality decisions in fast-paced Trust & Safety operations.
- Collaborated with team members to streamline fraud detection processes, enhancing overall operational effectiveness.
- Analyzed fraud trends, documenting enforcement actions to inform policy enhancements.
- Identified emerging seller scam patterns leading to SOP improvements.
Education
Bachelor of Computer Applications -
Andhra University
Visakhapatnam04-2024
Skills
- Quality Assurance
- Fraud investigation
- Fraud investigation Tools
- Policy Enforcement
- Content Moderation
- Marketplace Integrity
- Trust & Safety
- Data Analysis
- Investigation
- Risk Operations
- Microsoft Excel
- User Management Systems
- Reporting
- Cross-functional Collaboration
- Communication
Accomplishments
- Identified emerging seller scam patterns leading to SOP improvements.
- Ranked among top performers for quality, accuracy, and throughput.
- Delivered consistent, high-quality decisions in fast-paced Trust & Safety operations.
Languages
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Telugu
Proficient (C2)
C2
Timeline
Trust & Safety Associate - Facebook Marketplace
Accenture
02.2025 - Current
Bachelor of Computer Applications -
Andhra University