SANDEEP MISHRA
Varanasi
Summary
Dynamic professional with extensive experience at Alcon Laboratories, excelling in strategic planning and market analysis. Proven track record in enhancing client satisfaction through creative problem-solving and effective product training. Adept at coordinating successful events and fostering strong relationships, driving significant account growth and loyalty.
Overview
15
15
years of professional experience
Work History
AT IOL Manager
Alcon Laboratories India Pvt. Ltd.
Varanasi
10.2024 - Current
- Resolved customer issues through knowledgeable and friendly service, enhancing satisfaction levels.
- Organized and prioritized tasks to efficiently achieve service objectives.
- Delivered exceptional face-to-face and phone service, ensuring customer needs were met.
- Maintained up-to-date industry knowledge through ongoing education and advanced training.
- Exceeded expectations by implementing creative problem-solving solutions for customers.
Sr. Cataract Account Managar
Alcon Laboratories India Pvt. Ltd.
Varanasi
09.2013 - 09.2024
- Managed client relationships to foster satisfaction and loyalty.
- Developed strategic account plans aligning with client needs and company objectives.
- Coordinated product launches and promotional events for key accounts.
- Analyzed market trends to uncover opportunities for account expansion.
- Trained clients on product features, enhancing understanding and implementation.
Area Sales Manager
Ajanta Pharmaceuticals Limited.
Varanasi
02.2013 - 08.2013
- Managed daily operations across multiple locations, ensuring consistent efficiency and effectiveness.
- Led team meetings to refine operational strategies and align on shared goals.
- Developed training programs enhancing new employees' skills for improved performance.
- Oversaw employee evaluations, fostering accountability and professional growth.
- Collaborated with cross-functional teams to streamline processes and boost communication.
Medical Representative
Ajanta Pharmaceuticals Limited
Prayagraj
10.2010 - 01.2013
- Promoted Ajanta Pharmaceuticals products to healthcare professionals through targeted outreach.
- Cultivated strong relationships with medical staff and key decision-makers.
- Coordinated efforts with sales team to enhance market penetration strategies.
- Delivered product information and addressed medical inquiries promptly.
- Analyzed market trends to identify and capitalize on growth opportunities.
Medical Representative
Klar Sehen Pvt. ltd
Prayagraj
04.2010 - 09.2010
- Cultivated strong relationships with medical staff and key decision-makers.
- Coordinated with sales team to enhance market penetration strategies.
- Conducted presentations and demonstrations for medical personnel to highlight product benefits.
- Managed inventory levels, ensuring timely delivery of products to clients.
- Performed regular visits to healthcare facilities, discussing products with professionals.
Education
Bachelor of Science - Biology
University of Allahabad
Prayagraj, Uttar Pradesh03-2003
Skills
- Strategic planning
- Market analysis
- Creative problem solving
- Event coordination
- Product training
- Communication skills
Accomplishments
- President Club Award winner in 2018 & 2019.
- Sales Excellence Award in 2016.
Timeline
AT IOL Manager
Alcon Laboratories India Pvt. Ltd.
10.2024 - Current
Sr. Cataract Account Managar
Alcon Laboratories India Pvt. Ltd.
09.2013 - 09.2024
Area Sales Manager
Ajanta Pharmaceuticals Limited.
02.2013 - 08.2013
Medical Representative
Ajanta Pharmaceuticals Limited
10.2010 - 01.2013
Medical Representative
Klar Sehen Pvt. ltd
04.2010 - 09.2010
Bachelor of Science - Biology
University of Allahabad
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