Sandeep Mishra
Nagpur
Summary
Dynamic Executive with experience at Hexaware Technologies, specializing in medical billing and claims processing. Demonstrated empathy and patience while effectively communicating complex information to clients. Proven ability to actively listen and resolve issues, ensuring accurate submissions of UB-04 and HCFA claims, contributing to streamlined operations and enhanced client satisfaction.
Overview
1
1
year of professional experience
Work History
Executive
Hexaware Technologies
10.2024 - Current
Medical Billing Data Entry Operator (often called a Charge Entry Specialist) who typically works for a foreign-based outsourcing company handling U.S. healthcare claims.
UB-04 The claim form used by hospitals and institutions for facility charges (Medicare Part A).
HCFA (CMS-1500) The claim form used by doctors and individual providers for professional services (Medicare Part B).
Superbill The internal source document (receipt) from the provider listing the diagnosis, procedures, and charges used to create the final claim.
Education
Bachelor of Science -
Santaji Mahavidyalaya
Nagpur08.2021
Skills
Empathy & Patience
The ability to understand and share the customer's feelings, especially when they are frustrated, and to remain calm under pressure
Communication
Being able to clearly, concisely, and professionally convey information via phone, email, and chat, avoiding jargon
Active Listening
Paying complete attention to the customer's full problem, including their tone, before offering a solution
Languages
Hindi
Intermediate (B1)
Marathi
Intermediate (B1)
English
Intermediate (B1)
Timeline
Executive
Hexaware Technologies
10.2024 - Current
Bachelor of Science -
Santaji Mahavidyalaya