Sandeep Naukudkar

• Lead service delivery for DBA and ESB platforms, managing high-performing cross-regional teams.
• Oversee end-to-end Incident and Problem Management processes, ensuring timely resolution and root cause elimination for critical database and integration platform issues.
• Act as Project Manager for enterprise-scale IT transformation initiatives, focusing on database modernization, platform consolidation, and migration efforts.
• Drive operational excellence through implementation of governance frameworks, SLA/KPI tracking, and continuous service improvement.
• Collaborate with global stakeholders and business units to align IT service delivery with strategic goals and compliance standards.
• Started as DBA Lead and progressed through successive leadership roles, consistently delivering improvements in performance, stability, and team maturity.

• Streamlined backup and recovery processes, enhancing overall system stability and availability.
• Administered, supported, and monitored databases by proactively resolving database issues and maintaining servers.
• Provided timely resolution of critical production issues, minimizing downtime and avoiding potential revenue loss.
• Optimized database performance by monitoring health and implementing tuning recommendations.

• Spearheaded the development of internal tooling solutions to streamline SQL Server database administration, significantly enhancing operational efficiency and database performance optimization.

Integrated the different line of business database to central support solution. Primary DBA for BI infrastructure SQL server databases.

• Owned 400+ SQL Servers that included SQL Server 2008, 2005 and 2000 standalone and clustered servers for a major Pharmaceutical client. • L3 level Database support. • Responsible for delegating change and server builds to L1 and L2 team. • Handled functional escalated calls.

• L3 level Leverage model support for 5+ major clients listed in fortune 500. • Primary DBA for 2 clients and responsible for on-calls and escalations. • Representing at Technical Advisory Board (TAB) calls for primary clients.

• Developed and implemented customized enterprise solution (Inventory, Servicing and Management reporting Module) for major a company in Sri Lanka. • Designed and deployed Database for the enterprise solution application. • Database admin for production server of application.