Sandeep Raheria
Lead Business Transformation
Mumbai
Summary
Digital Transformation Specialist | Agile Program Manager | Change Management | IIM Indore Alumnus
With 16 Years of experience, I'm a seasoned Digital Transformation specialist known for creating and delivering impactful business solutions. I consistently enhance customer experiences and operational efficiency. My proficiency in Design Thinking, Mobility, and Digital Innovation enables me to conceive and execute inventive concepts, MVPs, and prototypes within Agile frameworks, leading to a series of earned awards that validate the success of my solutions.
I'm an organized and dependable candidate with a proven track record of managing multiple priorities with a positive attitude. I'm always willing to take on added responsibilities to meet team goals.
I'm actively seeking a full-time position that offers professional challenges, utilizing my interpersonal skills, excellent time management, and problem-solving abilities
Overview
16
16
years of professional experience
6
6
Languages
Work History
Lead Sales Automation
Aditya Birla Health Insurance
Mumbai
07.2022 - Current
- Devised and executed strategic plans to enhance Sales choreography, foster digital initiatives, establish collaborations, and fortify business lines with Bank partner & ABHI propitiatory channels
- Spearheaded augmentation of Sales choreography and input behaviors across sale teams through effective utilization of Leads Squared platform managing more than 1 million leads per month with increase in activation by 25% MoM
- Identified and recommended various digital enhancements to optimize and ease of doing business and ensure robust sales governance
- Collaborated closely with Business Intelligence Unit (BIU) team in developing propensity models for diverse ECM campaigns and establishing key business metrics within Lead Squared framework
- Led successful implementation of Byte/Sachet Core, sales automation tool, resulting in improved lead management and increased conversion rates.
- Analyzed prior delivery processes and uncovered more efficient method
- Trained, coached, and mentored new sales associates for maximum performance
Chief Manager Digital Solution Group
Max Life Insurance
Gurgaon, Mumbai
09.2021 - 07.2022
- Orchestrated successful launch of E2E DIY and Seller-assisted journeys within six months Thano's Axis bank
- Provided exemplary leadership to program and project managers, ensuring successful coordination and alignment.
- Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives
- Executed appropriate staffing and budgetary plans to align with business forecasts
Digital Strategy, Products & Solutions Specialist
Reliance General Insurance
Mumbai
10.2017 - 07.2021
- Implemented Adobe stack to optimize marketing efforts and enhance customer engagement
- Spearheaded implementation of Netcore AI-based Smart-Tech Marketing platform for improved conversions
- Developed and launched Self-I App, driving business growth and generating annual revenue of 6
- Crores+
- Demonstrated effective ownership of Mobility portfolio, encompassing WhatsApp Business and Mobile App portfolio, achieving successful outcomes
- Shobiz Experiential Marketing
Associate Director
Shobiz experiential communications
Mumbai
01.2015 - 10.2017
- Led teams of up to 5 personnel, supervising daily performance as well as training and improvement plans.
- Assisted senior leadership in managing all aspects of Mobile operations.
- Trained and developed department leaders and management staff for specific projects and ongoing operational needs.
- Managed data transfers and proactively resolved issues at manufacturing Mobile apps through effective troubleshooting.
Business Manager
Strategic Outsourcing Ltd
Mumbai
02.2013 - 07.2014
- Oversaw digital marketing campaigns, reported performance, and provided strategic recommendations and increase in digital engagement by 30%
- Created, managed, and executed business plan and communicated company vision and objectives to motivate teams
- Provided feedback on effectiveness of strategies, selling programs and initiatives and identified areas requiring improvement
- Interacted well with customers to build connections and nurture relationships
Owner/Founder & Sales Head
Nik_SAN Media Umbrella
Mumbai,Dubai
03.2007 - 09.2012
- Onboarded major insurance clients and provided performance marketing solutions
- Developed and executed insight-based digital strategies for BFSI, Travel, and Real Estate sectors.
- Handled more than 18 clients effectively on retainer basis
Manager
HSBC, IBC, International Banking Center
Mumbai
05.2004 - 10.2007
- Managed North Cluster relationships and achieved AUM of $7 Million.
- Worked with clients to address and respond to client and partnership management issues
- Recommended specific investments to help clients meet financial goals
- Researched and evaluated potential investment products for clients
- Provided specialized financial planning support for clients with diverse portfolios and individual needs
- Developed and maintained relationships with customers and suppliers through account development
Education
Post Graduate - Product Management
IIM
Indore 04.2022 - 2023.04
Certified Scrum Product Owner (CSPO), March -
Scrum Alliance
Mumbai 12.2022 - 2022.12
Bachelor of Mass Media - Marketing
Somaiya College
Mumbai 06.2001 - 2004.05
Skills
Mobility and Digital Innovationundefined
Additional Information
- Achievements: , Rancho Award for Q1'23 for Swift & Successful launch of Lead squared for entire Sales team -2023
- Nomination for ABC Awards 2023 from ABHI-2023
- Reliance General Insurance Trendsetter Award – 2019
- 7 Marketing Awards for TAP & Buy – 2019-2020
- 8/12 Idea of the Month Awards winner – 2019-2020
Timeline
Certified Scrum Product Owner (CSPO), March -
Scrum Alliance
12.2022 - 2022.12
Lead Sales Automation
Aditya Birla Health Insurance
07.2022 - Current
Post Graduate - Product Management
IIM
04.2022 - 2023.04
Chief Manager Digital Solution Group
Max Life Insurance
09.2021 - 07.2022
Digital Strategy, Products & Solutions Specialist
Reliance General Insurance
10.2017 - 07.2021
Associate Director
Shobiz experiential communications
01.2015 - 10.2017
Business Manager
Strategic Outsourcing Ltd
02.2013 - 07.2014
Owner/Founder & Sales Head
Nik_SAN Media Umbrella
03.2007 - 09.2012
Manager
HSBC, IBC, International Banking Center
05.2004 - 10.2007
Bachelor of Mass Media - Marketing
Somaiya College
06.2001 - 2004.05
Hobbies
I am an avid coin collector with a collection spanning over 600 coins dating from the 1700s to the present day. This hobby reflects my passion for history, culture, and the intricate artistry found on coins from various eras and regions. The pursuit of numismatics has taught me patience, attention to detail, and research skills as I uncover the stories behind each coin. This hobby is a testament to my curiosity, dedication, and appreciation for the world's rich history.
Similar Profiles
Shreejit PillaiShreejit Pillai
MarTech & Customer Engagement & Growth at Aditya Birla Health Insurance Company LimitedMarTech & Customer Engagement & Growth at Aditya Birla Health Insurance Company Limited
Rakesh JeeRakesh Jee
Head of Premier Agency at Aditya Birla Health Insurance CompanyHead of Premier Agency at Aditya Birla Health Insurance Company
Dr. BIRENDRA YADAVDr. BIRENDRA YADAV
Deputy Vice President at Aditya Birla Health Insurance Pvt. Ltd.Deputy Vice President at Aditya Birla Health Insurance Pvt. Ltd.
JASH TRIVEDIJASH TRIVEDI
Senior Marketing Manager, Product & Engagement at Aditya Birla Health InsuranceSenior Marketing Manager, Product & Engagement at Aditya Birla Health Insurance
Priti SharmaPriti Sharma
Senior AVP (Senior Business Executive - Consultant), Audit and Governance at Wells Fargo International Solutions Private LimitedSenior AVP (Senior Business Executive - Consultant), Audit and Governance at Wells Fargo International Solutions Private Limited