Soumen Chatterjee

• Contributed to AI-led digital transformation initiatives within Infosys TOPAZ (AI & Automation) practice, designing and deploying Generative AI and intelligent automation use cases that enhanced enterprise function effectiveness.
• Led AI opportunity assessments, value discovery workshops, and use-case prioritization aligned to client business objectives and ROI targets.
• Developed AI-driven solution architectures integrating Agentic AI ,LLMs, ML models and analytics into ERP and business process landscapes.
• Built and operationalized automation frameworks to improve productivity, reduce manual effort, and enhance decision intelligence.
• Supported pre-sales pursuits by crafting AI-enabled transformation proposals, solution demos, and business cases.
• Collaborated with cross-functional teams to ensure responsible AI adoption, governance alignment, and scalable enterprise deployment.

• Oversaw end-to-end engagement leadership, managing project delivery, services, and operations focused on digital transformation, automation-led optimization, and operational excellence.
• Directed pre-sales strategy for new opportunities, shaping AI-enabled and automation-driven solutions while managing risks and strengthening core competencies to improve team productivity and delivery maturity.
• Partnered closely with client leadership to drive continuous improvement through data-driven insights, process modernization, and intelligent automation initiatives.
• Successfully scaled the account from USD 6M to USD 20M in revenue within three years by expanding transformation programs, deepening strategic relationships, and delivering measurable business value.

• Partnered closely with SAP functional and technical stakeholders to refine business processes, optimize configurations, and implement scalable technical improvements aligned to digital transformation objectives. Contributed to pre-sales solutioning with technically sound, value-driven proposals while proactively identifying and mitigating delivery risks.
• Led end-to-end engagement delivery with solution architecture review, SAP functional design, and technical oversight across projects and managed services. Implemented automation and effort-optimization initiatives—including workflow automation, process enhancements, and performance tuning—to enhance system reliability and reduce cycle time.
• Enabled continuous improvement through data-driven insights and system optimization—consistently achieving high customer satisfaction scores and reinforcing long-term client trust.

• Architected and implemented centralized demand management model for unified, real-time view of project pipelines, enabling data-driven prioritization and optimized resource allocation. Contributed to pre-sales solutioning with robust proposals, effort estimations, and structured risk assessments, enhancing automation-led value propositions. Drove capability enhancement initiatives through knowledge enablement, process standardization, and automation frameworks.
• Led end-to-end engagement, overseeing delivery governance and risk management while ensuring sustained performance across projects and services.
• Managed project delivery timelines and resource allocation for multiple client engagements.
• Coordinated cross-functional teams to ensure alignment with client requirements and goals.
• Facilitated stakeholder meetings to gather feedback and address project challenges effectively.

• Launched and established a strategic Europe Geo-Expansion program, delivering multi-country implementations across Russia, Turkey, the Netherlands, and other regions.
• Owned offshore program and delivery leadership, driving program planning, milestone tracking, release management, solution reviews, quality assurance governance, and risk mitigation. Conducted on-site delivery workshops in Europe to align stakeholders on scope, design decisions, and execution roadmaps.
• Anchored customer engagement from offshore, serving as the primary coordination point for functional, technical, and business stakeholders.
• Actively managed program plans, dependency mapping, change control, and performance metrics to ensure predictable and high-quality delivery.Led resource planning, capacity modeling, and cost–benefit analysis to optimize margins while sustaining delivery excellence.
• Drove business growth through account mining and value-led proposals, expanding services across key accounts.
• Balanced core support with flexible scaling to enhance responsiveness.

• Established Boeing Finance track with strong PeopleSoft FSCM technical foundation and created Centre of Excellence for architectural governance, code quality, upgrade readiness, and long-term platform alignment.
• Led offshore technical delivery across PeopleSoft Finance modules (GL, AP, AR, AM, Billing), driving solution design, Fit-Gap analysis, Application Engine, PeopleCode, SQR, Integration Broker development, and performance optimization.
• Owned technical planning for customization strategy, retrofit and upgrade impact analysis, environment management, data conversion, and integration architecture while coordinating offshore technical efforts with client teams.
• Implemented structured capacity optimization model within PeopleSoft landscape to improve utilization, reduce turnaround time, and enhance system stability and delivery quality.

• Acted as the onsite PeopleSoft Functional Lead and primary client interface, driving stakeholder alignment and managing escalations with structured resolution approaches.
• Led solution architecture, functional design, fit-gap analysis, data conversion strategy, and SIT/UAT planning, ensuring alignment with project goals and stakeholder expectations.
• Defined SOWs for new initiatives, coordinating with offshore teams to deliver business-aligned solutions effectively.

• Led integration testing, data validation, and cutover activities to ensure stable deployment and successful Go-Live, minimizing disruption to business operations.
• Designed and implemented integrations using Oracle SOA Suite, defining service interfaces, message transformations, and error-handling frameworks for seamless system connectivity.
• Configured and customized PeopleSoft AP modules, enabling workflow automation, voucher processing, batch scheduling, and performance tuning.
• Initiated technical assessment and solution blueprinting, defining end-to-end automation architecture for PeopleSoft AP to enhance operational efficiency.

• Conducted detailed Fit-Gap analysis across PeopleSoft AP, GL, and EPM modules, defining functional specifications and retrofit strategy for GL upgrade to ensure budgeting configuration met business requirements.
• Designed and validated solution architecture, including Chart of Accounts restructuring, ledger configuration, Commitment Control setup, Allocation rules, and EPM budgeting models.
• Led technical build and configuration activities, including Application Engine, PeopleCode customizations, SQR reports, interface development, data conversion scripts, and Integration Broker services.
• Defined and executed unit testing, system integration testing (SIT), and reconciliation processes to ensure data integrity and facilitate seamless GL–AP–EPM integration.
• Oversaw environment management, migration strategy, and performance tuning to ensure stable deployment, optimized processing, and successful production rollout.

• Project: The project scope included Gap identification of Indian tax functionality with that provided in PeopleSoft vanilla product, design, development, testing and integration with PeopleSoft 8.1.
• Contributed to full project life cycle, participating in system development and testing phases.
• Analyzed requirements and worked on the design phase.
• Mapped Indian business processes for excise in the procure-to-pay and order-to-cash flows.
• Customized Account Payable and Account Receivable modules to meet specific business requirements.
• Designed and generated reports using Structured Query Report (SQR) and Crystal Reports.
• Identified and mapped the Indian Business Processes for Tax Deducted at Source cycle as applied to the Procure-to-Pay and the Order-to-Cash flows, Drafted the GAP Analysis document and suggested possible fitment.

Project: Orissa Power Sector Reform Project

• Facilitated power sector restructuring initiative by unbundling OSEB into Generation, Transmission, and Distribution entities under internationally funded reform program.
• Analyzed technical and non-technical distribution losses for Revenue Improvement Action Plan (RIAP), maintained structured data repositories, and enabled strategies for revenue optimization.
• Delivered capital budgeting, facility planning, and resource benchmarking support for GRIDCO, enhancing financial governance and operational efficiency.