Sandeep Reddy
Axway MFT Consultant
Bangalore
Summary
8 years of experience as a Linux system Administrator & Axway MFT Consultant. Proficient in multitasking to achieve individual and team goals, as well as prioritizing and completing tasks to fulfill client needs. Excellent at working in both small and big teams and delivering the best performance as a key member in the team. Good at learning new technologies and quickly adapting to new environments.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Technical Lead
HCL Technologies
06.2022 - Current
- Working as an L3 support engineer and taking the responsibility to handle P1 incidents
- Applying the new patches and upgrading the Axway Secure Transport servers
- Working primarily on creating user accounts, transfer sites, advanced routing, shared folder applications and routes
- Strong experience in troubleshooting issues on secure protocols such as SFTP, FTPS, CIFS, NFS, AS2, Share point and Amazon S3
- Conducting meetings with clients to understand their requirements and fulfill their request within the timeline
- Attending CAB, management meetings and providing them with the count of user accounts, file transfers and tickets
- Midlevel experience installing Axway Secure Transport on a Linux environment
- Working with the Axway support team and fixing the product related issues
- Raising CSR, importing CA signed certificate and updating it in Server Control page
- Monitoring the file transfers, Axway services, system load and NFS Disk usage
- Monitoring the emails and ServiceNow tickets regularly and closing them within SLA time
- Adding CIFS and NFS network shares into the fstab file & troubleshooting mount issues
- Adding new cronjobs to the Crontab file to run external scripts
- Executing SQL queries in SQL developer tool to fetch the information from the database
- Writing shell scripts to monitor the services, deleting old files in all NFS shares & unzip the files
- Providing knowledge transfer to the freshers & newly hired resources
- Preparing Veeva Quality Docs for future reference.
IT Consultant
Teamlease Digital Pvt Ltd & Infosys Ltd
11.2018 - 06.2022
- Working as a Senior Point of contact (SPOC) for three DCs PDC, NDC and EDC
- Taken the responsibility to handle P1 & P2 tickets for all 4 regions APAC, EMEA, LATAM & AMERICAS
- Frequently monitoring the Linux servers and file transfers of 6 DCs PDC, EDC, FDC, NDC, ADC & ADCC Troubleshooting connectivity and compatibility issues on secure protocols like SSH, FTPS, CIFS, NFS and HTTPS, PESIT, Amazon S3 and Azure
- Working primarily on file transfer requirement consultation, attending CAB meetings to get approvals for planned activities and maintaining the environments
- Working on creating user accounts, transfer sites, advanced routing, shared folder applications and routes
- Creating the CFT Products, applications & flows through Central Governance (CG)
- Applying the new patches and upgrading the Axway Secure Transport and CFT servers
- Creating and configuring upload jobs in Repliweb
- Working with the Axway support and fixing the product related issues
- Upgrading iDRAC hardware and granting console access to users
- Performing the database shrink activity to reduce the size of SQL Server database data and log files
- Installing FTPS service on a windows machine using IIS Manager
- Writing shell scripts to push files from source CFT machine to target
- Clearing the cft catalog file records and creating the flows, configuring the cron jobs, deploying the product IDs in the Central Governance (CG)
- Housekeeping of the file systems, Axway user accounts & CFT flows
- Monitoring the CISM and Service now ticketing tools and closing them within SLA time
- Monitoring and troubleshooting the system, CPU, memory, and disk utilization using uptime, top, process, sar, zombie & services etc
- Granting access to the users through sudo or through Axway application as the part of delegated admin access program
- Controlling the incoming and outgoing traffic using iptables, backup and restore
- Checking user counts for all DCs and providing the status reports to management monthly
- Restarting the Axway ST & CFT services & bringing back the nodes in the cluster
- Trained two batches for the Axway Secure Transport skill.
Administrator
[24]7.ai India
06.2016 - 11.2018
- Monitoring the applications on 247, ensuring that all the Applications are up and running
- Handling client calls and fixing broadband related issues
- Performs Pre & Post Health Check’s for Maintenance to ensure applications are working fine
- Monitoring Linux servers, emails, and tickets during the shift
- Monitoring the NFS and CIFS file systems usage and creating a ticket if it exceeds the threshold value
- Working with Linux commands Uptime, ps, top, df, lsblk, systemctl, zip and unzip to ensure applications run smoothly
- Adding decommissioned servers in the excel sheet and forwarding them to the management
- Working with the file transfer tools FileZilla & WinSCP
- Compressing old files with Zip and tar commands in all NFS and CIFS file systems
- Creating and deleting user accounts in various applications based on the requirement
- Starting or stopping the application services on the Linux servers
- Modifying Permissions & ownership of the Linux directories.
Education
Bachelor of Technology - Mechanical Engineering
Golden Valley Integrated Campus
Andhra Pradesh 08.2011 - 07.2015
Skills
MFT TOOLS: Axway Secure Transport 55, Axway CFT 36 & Axway B2Bi 26
OPERATING SYSTEM: Linux RHEL 8 and Windows 2019
DATABASE: Oracle SQL and MySQL
TICKETING TOOLS: ServiceNow and CISM
SCRIPTING: Bash shell scripting
Acknowledgement
I hereby declare that all the details furnished above are true to the best of my knowledge.
Timeline
Technical Lead
HCL Technologies
06.2022 - Current
IT Consultant
Teamlease Digital Pvt Ltd & Infosys Ltd
11.2018 - 06.2022
Administrator
[24]7.ai India
06.2016 - 11.2018
Bachelor of Technology - Mechanical Engineering
Golden Valley Integrated Campus
08.2011 - 07.2015
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