Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

SANDEEP SAMBHANGI

Product Manager
Hyderabad

Summary

I am an experienced Product Owner/ Product Manager with a demonstrated history of working in the internet industry, skilled in Agile Methodologies, performing primary and secondary research on Market Driven Products & Platforms. I am a Strong business development professional with Engineering in Computer Science and an MBA focused on Marketing from University of Wales Trinity Saint David, United Kingdom. I am looking for an organization that lends me support and operates with ample chances of giving me a challenging role.

Experienced and highly determined Product Manager passionate about developing innovative methods to drive sales. Specializes in leading teams through product design and distribution. Comfortable working in fast-paced and deadline-driven environment. Dedicated IT professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

12
years of professional experience

Work History

Infosys
Hyderabad

Product Manager
01.2022 - Current

Job overview

  • Design Thinking, Persona Development, Customer Journey Mapping
  • Collaborate with engineering and design teams to translate customer requirements into clear product requirements and user stories
  • Utilize customer journey mapping to identify touchpoints, pain points, and areas for improvement in the customer experience
  • Lead cross-functional teams to ensure timely and high-quality delivery of product features and enhancements
  • Ensures Product requirements are gathered and prioritized
  • Analysing defects, working with team to find the root cause analysis
  • Collaborate with cross-functional teams to create user centered designs for web applications, websites, and other digital products
  • Conduct user research, gather feedback, and analyse user data to inform design decisions
  • Excellent storytelling skills to generate empathy, craft a vision, design for impact, using written and verbal communication, presentation, and organizational skills
  • Brainstorm concepts, competitor study, create mock-ups, finalize direction then translate into intuitive designs
  • Prioritized roadmap in order to achieve product goals and metrics.
  • Coordinated project planning and execution with team members and team leads.
  • Monitor product performance metrics, user feedback, and market trends to identify areas for improvement and iterate on the product roadmap.

UST Global
Hyderabad

Senior Business Analyst/ Product Owner
08.2019 - 01.2022

Job overview

  • Customer: Anthem (BCBS)
  • Product: Amazon Alexa Voice Assistant/ Sydney Member Services
  • My responsibilities include:
  • Developing VUI scripts for use cases as per the road map
  • Provide support during end user training, prior to production deployments
  • Communicating with the development team on development of new requirements
  • Gathering requirements from onshore team
  • Articulate and refine requirements/ stories and define acceptance criteria in a manner understandable to the Agile Scrum
  • Own, maintain, and prioritize the agile product backlog
  • Engage and participate in all Agile/Scrum ceremonies
  • Partner with Product Development and other partner teams to prepare for PI (Program Increment) planning and Big-Room Planning
  • Supported leadership team with reporting, analysis, and business presentations to inform divisional strategies.
  • Mentored teams and worked on establishing documentation framework to support agile methodology implementations.

Kore.ai India Software Pvt Ltd
Hyderabad

Business Analyst/ Product Owner
07.2016 - 08.2019

Job overview

  • Customer: Disney, Verizon, Philips Lighting US, National Australia Bank, Temenos UK, Barclay’s Bank UK, TFL London UK, UAE Exchange
  • Product training to new joiners
  • Communicating the requirements with the development team
  • Robotic Process Automation (RPA) use-cases for a major banking customer
  • Natural Language Processing (Adding Utterances)
  • Constructing of Utterances across the Bots
  • Creating Dialog tasks for Chat Bots

Model N India Software Pvt Ltd
Hyderabad

Business Analyst
06.2015 - 06.2016

Job overview

  • Customer: Sanofi
  • Product: The objective of this project is to provide Global Pricing Management for its products
  • My responsibilities include:
  • Training new joiners on the product
  • Documenting the requirements
  • Preparing test scenarios
  • Work with the testing team to prepare the testing plan, scope and other relevant documents and reviewing the test cases prepared
  • Log the defects in the bug tracking system
  • Coordinate with developers for developing a new requirement or a customization
  • Making sure the deliverables are delivered on time.
  • Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
  • Conducted interviews with key business users to collect information on business processes and user requirements.

Tata Consultancy Services
Hyderabad, Mumbai

Business Analyst
02.2012 - 06.2015

Job overview

  • Projects: Government of Maharashtra/ National Insurance Company/ MD India TPA/ Mediassist TPA/ Paramount TPA, Government of Andhra Pradesh/ MD India TPA, CCTNS (Crime and Criminal Tracking Network System)
  • Bridging the gap in domain understanding between the client and technical team
  • Coordinating with the stakeholders to translate the business requirements into actual project plan
  • Creating Business Requirement Document and managed, analysed, and converted business requirements into functional specifications
  • Preparing test scenarios
  • Work with the testing team to prepare the testing plan, scope and other relevant documents and reviewing the test cases prepared.

Education

University of Wales Trinity St David
London, UK

MBA from Marketing
10.2011

JNTU

B.TECH from Computer Science and Information Technology

Skills

Bugzilla, JTrac, JIRA, Confulence, Azure Devops, Rallyundefined

Timeline

Product Manager

Infosys
01.2022 - Current

Senior Business Analyst/ Product Owner

UST Global
08.2019 - 01.2022

Business Analyst/ Product Owner

Kore.ai India Software Pvt Ltd
07.2016 - 08.2019

Business Analyst

Model N India Software Pvt Ltd
06.2015 - 06.2016

Business Analyst

Tata Consultancy Services
02.2012 - 06.2015

University of Wales Trinity St David

MBA from Marketing
10.2011

JNTU

B.TECH from Computer Science and Information Technology
SANDEEP SAMBHANGIProduct Manager