Proven Customer Service expert from CONNEQT, adept at leading teams to enhance customer satisfaction through exceptional problem-solving and adaptability. Showcases a blend of interpersonal communication and multitasking abilities, ensuring swift, customer-focused resolutions. Achievements include significantly improving service desk efficiency, underlining a commitment to safety and a friendly demeanor.
Efficient and customer-oriented Service Desk professional with strong problem-solving skills. Experienced in providing technical support, troubleshooting issues, and ensuring customer satisfaction. Able to manage multiple inquiries, resolve technical problems, and offer timely solutions with excellent communication skills.
Multitasking skill
Customer service leadership
Interpersonal communication skill
Problem solving and adaptability
Safety awareness
Friendly and outgoing attitude
I enjoy swimming for fitness and relaxation, traveling to explore new cultures, and reading to expand my knowledge. Cooking is a creative outlet where I experiment with flavors, and event organizing allows me to use my organizational skills to create memorable experiences. These hobbies help me stay balanced and develop valuable skills in creativity and problem-solving.
Customer Service Associate at ConneqtCustomer Service Associate at Conneqt
Team Leader for Axis Bank Credit Card Inbound Process at CONNEQT BUSINESS SOLUTION LTDTeam Leader for Axis Bank Credit Card Inbound Process at CONNEQT BUSINESS SOLUTION LTD
Data Engineer at Conneqt Business Solutions LtdData Engineer at Conneqt Business Solutions Ltd