Yaswanth Balakrishnan

Executed end-to-end order processing in SAP including modification, and cancellation

Handled debit notes, credit notes, tax credits, and rebate processing

Managed invoice copy requests and billing-related queriesCoordinated shipping details and delivery status with logistics teams

Processed Return Material Authorizations (RMA) and monitored return closures

• 1. Managed on-boarding processes for new hires, ensuring a smooth transition into the company.
• 2. Maintained accurate records of each employee credentials like name, designation and pay rate and send contract.
• 3. Process weekly time-sheets once received from clients by verifying and calculating standard hours, overtime, holiday pay, applying accommodation and tax deductions of each employee based in their pay rate and work hours.
• 4. Generate and issuing payslips for each employee and ensure payslips include gross pay, deductions and net pay.
• 5. Maintain accurate records of all payroll transactions.
• 6. Review and make necessary adjustments before finalizing the payroll.

• 1. Dealing with Commercial channel partners from all regions (EMEA, MET, Africa) to resolve their issues like Mis delivery of parts, damaged part, Warranty queries, credits/debits, labor payments etc.
• 2. Connecting with each region SPMs and RSPMs (Partner Managers) regarding partners and business requirements.
• 3. Handling Partner query via calls and E-mails and working with order management team for resolving mis-delivery of HP products.
• 4. Providing Warranty service to HP products based on service request from different countries.
• 5. Handling database comparison with other supporting teams: Accounts Payable/Receivable, order management and logistics.
• 6. Have worked with Suppliers, Planners, Logistics, Invoice and other related teams to resolve partner queries.
• 7. And worked with Partner Onboarding and Offboarding (Termination) by contacting support team.
• 8. Analyzing, validating and evaluating Invoices details and processing credit/debit using SAP application.