Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Personal Information
Languages
Timeline
Generic

Sandeep Sharma

Sangam Vihar

Summary

Committed to utilizing my skills to further the mission of the company.

Overview

2
2
years of professional experience

Work History

Sr. Advisor

Concentrix Daksh Services India Private Limited
Gurgaon
08.2023 - Current
  • Resolve Virgin Media customer queries for broadband, TV, and landline services efficiently.
  • Address technical issues like broadband performance and installation with precision.
  • Handle non-technical queries, ensuring accurate billing and package information.
  • Utilize problem-solving skills to restore service quality and enhance customer satisfaction.
  • Achieve measurable improvements in customer service response times.

Education

BBA -

Jamia Hamdard University
New Delhi
08.2021

12th CBSE -

Govt. Boys Sr Sec. School
New Delhi
06.2019

10th CBSE -

KSK Academy
New Delhi
07.2016

Skills

  • Microsoft Excel
  • Microsoft Office
  • Fast Learner

Hobbies and Interests

  • Audio Books
  • Keen Learner
  • Love Travelling
  • Music
  • Video Games

Personal Information

  • Date of Birth: 08/10/99
  • Nationality: Indian

Languages

English
Upper Intermediate
B2
Hindi
Advanced
C1

Timeline

Sr. Advisor

Concentrix Daksh Services India Private Limited
08.2023 - Current

BBA -

Jamia Hamdard University

12th CBSE -

Govt. Boys Sr Sec. School

10th CBSE -

KSK Academy
Sandeep Sharma