Sandeep Singh
Jalandhar
Summary
I have a rich and diverse experience in domain such in Logistics industry, Cross Border Trade, Fulfillment Operations, FBA, E-commerce, Customs Regulation International Trade with focus on sales growth and market share maximization.
I am Results Driven Sales Professional with an array of experience in Brand/Client Acquisition, Category management, Analytics, Target marketing and being able to make assessment. I Keep exposing myself to the challenges in the emerging competitive business environment. In the Current Role I am leading Geographic Profitability development of SME accounts through positioning DHL as a Strategic Business Partner and Delivering agreed programs within pre-defined Service Level Agreement.
Overview
21
21
years of professional experience
Work History
Territory Manager
DHL EXPRESS (I) PVT.LTD.
Jalandhar
10.2019 - Current
- Responsible for 1.70 Lakhs per month average revenue generated from a geographically assigned sales territory, by signing and retaining existing customers and targeting at new business opportunities through new Account Signups.
- Leveraged Key Account Management skills to deal with Fortune 500 clients as well as small manufacturing units across various sectors such as e-commerce, textile ,automotive, pharmaceutical, FMCG and others.
- Highest revenue contributor in the team with total number of approximate shipments around 4200 per month. · Proven Expertise in Account Management- Have successfully developed business and made DHL a familiar name in upcountry markets of JALANDHAR, AMRITSAR, HOSHIARPUR, PHAGWARA, JAMMU & KASHMIR, TARN TARAN .
- Also developed and handled over 150 strategic clients and more than 5 secondary clients. · Customer Success, Solution/Service Development Processes- Created SOP to handle complex business requirements like , INTERNATIONAL TRACTORS LTD. MMSL FASHION, BEHAL INTERNATIONAL, SUPPLE TEK INDUSTRIES PVT. LTD. , SPORTING SYNDICATE , VASTRAKALA, LOVELY PROFESSIONAL UNIVERSITY etc. that brought sustainable incremental revenue.
- Franchise Establishment to manage & develop upcountry locations like AMRITSAR, HOSHIARPUR, PHAGWARA, JAMMU & KASHMIRPALAMPUR,SHIMLA etc. Designed JALANDHAR Cluster to map aII geographical customer within City for business intelligence and lead generation. Leading a team of 3 business associates.
- Conducted market study, understood market intelligence data in order to evaluate and develop special solution for customer like Hybrid BBX, Hybrid+ & BBX. Identify & Deploy E-Commerce Solutions involving ON DEMAND DELIVERY and FBA, to increase market share in PUNJAB. Ability to work with White Space to design and bring to life solutions solving complex challenges. · Ideation & implementation of solution strategy and build road-map for growing assigned service products.
- Successfully coordinated with cross-functional teams for ensuring 100% customer satisfaction. Actively supported marketing function to implement global, regional and country specific marketing campaigns and initiatives. (IPL, DIET, PRM, SCMT, DIRECT DEBIT, ICC,GO GREEN PLUS).
Territory Manager
DHL EXPRESS (I) PVT.LTD.
Kolkata
09.2013 - 08.2019
- Was Responsible for the revenue generation and shipment volume growth from part of Kolkata , Howrah, Jharkhand, Bihar & part of Orissa, by servicing and retaining existing customers and targeting new business opportunities.
- Targeted different Exporter & Importer in the region, providing personalized solution, interfacing with top management and coordinated proper implementation along with post sales services.
- Major industries in my territory were Automotive, OEMs, Heavy Engineering, Mining, Public Sector Unit, Silk Exporters, Mica Exporters etc.
Territory Manager
DHL EXPRESS (I) PVT.LTD.
Jamshedpur
02.2008 - 08.2013
- Responsible for 60 Lakhs per month average revenue generated from a geographically assigned sales territory.
- Managing big clients like Tata Steel, Tata Motors, Timken, Tinplate & there OEM’s -JMT Auto, CTC India, Metaldyne Industries etc. Have successfully developed business and made DHL a familiar name in upcountry markets of JAMSHEDPUR, RANCHI, PARTNA, BHAGALPUR, BOKARO, BHUBANESHWAR, etc.
Sales Manager
AFL PVT LTD
Jamshedpur
08.2005 - 01.2008
- To develop & expand business in Bihar & Jharkhand, targeted different Exporters & Importers, along with the Domestic business in the region, providing logistic solution
Sr. Customer Care Executive
WIPRO SPECTRA MIND SERVICES
New Delhi
11.2004 - 07.2005
- Was responsible to generate sales with a the team of 10 personnel from International clients. Achieved 100 percent of the targeted revenue budget.
Operational Executive
ICICI LOMBARD GENERAL INSURANCE COMPANY LTD
New Delhi
11.2003 - 07.2004
- Managing 5 Franchise sales offices in Delhi, I was responsible to generate revenue from online insurance policy of four wheelers.
- I was responsible of after sales services and maintaining clients.
Education
Diploma - Business Management
ICFAI University
Hyderabad03-2008
B.COM - Commerce
Shri Guru Tegh Bhadur Khalsa College
Delhi03-2004
Diploma - Computer Science
NIIT Karol Bagh
New Delhi03-2003
Secondary And Higher Secondary - School Education
D.B.M.S. English School
Jamshedpur03-2001
Skills
- Issue Resolution
- Customer Relationship Management
- Team Collaboration and Leadership
- Business Development
- Channels and Distribution Knowledge
- Improvement planning
- Pipeline Development
- Opportunities Identification
Languages
English
First Language
Punjabi
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Accomplishments
- Real Deal Award winner in October and November 2020.
- Winner Of a Global Level Team Program- DHL GOT HEART
Timeline
Territory Manager
DHL EXPRESS (I) PVT.LTD.
10.2019 - Current
Territory Manager
DHL EXPRESS (I) PVT.LTD.
09.2013 - 08.2019
Territory Manager
DHL EXPRESS (I) PVT.LTD.
02.2008 - 08.2013
Sales Manager
AFL PVT LTD
08.2005 - 01.2008
Sr. Customer Care Executive
WIPRO SPECTRA MIND SERVICES
11.2004 - 07.2005
Operational Executive
ICICI LOMBARD GENERAL INSURANCE COMPANY LTD
11.2003 - 07.2004
Diploma - Business Management
ICFAI University
B.COM - Commerce
Shri Guru Tegh Bhadur Khalsa College
Diploma - Computer Science
NIIT Karol Bagh
Secondary And Higher Secondary - School Education
D.B.M.S. English School
Similar Profiles
Diego Navas JarqueDiego Navas Jarque
Operario de mantenimiento at IOperario de mantenimiento at I
Ivie AghariaIvie Agharia
Self-employed hair business Owner at ISelf-employed hair business Owner at I
Derrick AshikoyeDerrick Ashikoye
Web Developer at IWeb Developer at I
GAURAV BANSALGAURAV BANSAL
Manager – Warehouse Operations at Dynamic Trade Solutions Pvt. Ltd.Manager – Warehouse Operations at Dynamic Trade Solutions Pvt. Ltd.
Ramanpreet KaurRamanpreet Kaur
Primary and Secondary School Teacher at Divine Public SchoolPrimary and Secondary School Teacher at Divine Public School