SANDEEP SINGH
Chandigarh,India
Summary
Hospitality professional with 19+ years of experience in restaurant and F&B operations across India and Singapore. Strong background in floor management, staff training, customer service excellence, sales achievement, and operational efficiency. Proven leader with excellent communication and team-building skills.
Overview
23
23
years of professional experience
Work History
Assistant Restaurant Manager
GuptaBrothers&Lounge
08.2024 - Current
- Manage daily restaurant operations and guest relations
- Achieve sales targets and improve team performance
- Recruit, train, and supervise service staff
- Handle corporate dinner parties and special events
- Prepare staff schedules and performance goals
- Supervise all areas of restaurant to keep it clean and well-maintained.
- Immediately resolve issues with patrons by employing careful listening and communication skills.
- Keep restaurant compliant with all federal, state, and local hygiene and food safety regulations.
- Identify team weak points and implement corrective actions to resolve concerns.
- Analyze daily sales figures and develop strategies to increase sales.
- Perform daily administrative tasks, such as ordering supplies, processing invoices and reconciling accounts.
- Handle escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Floor Manager
ArtemisGrillPteLtd
, Singapore
09.2016 - 11.2023
- Promoted from Captain to Floor Manager
- Led restaurant floor operations and service teams
- Ensured smooth operations and high guest satisfaction
- Singapore
Restaurant Captain
Soi60ThaiRestaurant
, Singapore
07.2014 - 06.2016
- Supervised daily operations and staff shifts
- Managed inventory, hygiene standards, and sales reports
- Singapore
Restaurant Captain
PDKShenazPteLtd
, Singapore
04.2011 - 05.2014
- Singapore
Restaurant Captain
KhansamaTandooriCastle
, Singapore
11.2008 - 12.2010
- Singapore
Cook cum Captain
SohamPteLtd
, Singapore
02.2006 - 11.2007
- Singapore
Service Crew
Pizza Hut
01.2005 - 01.2006
Trainee
Hotel Friends Regency
, India
01.2003 - 01.2004
- Punjab
Education
Diploma - Hotel Management
01.2003
Skills
- Restaurant Operations
- Floor Management
- Team Leadership
- Customer Service Excellence
- Sales Target Achievement
- Staff Training & Scheduling
- Inventory Management
- Hygiene & Safety Standards
- Corporate Events & Catering
Hobbies and Interests
- Cooking
- Traveling
- Interior Decoration
Timeline
Assistant Restaurant Manager - GuptaBrothers&Lounge
08.2024 - Current
Floor Manager - ArtemisGrillPteLtd
09.2016 - 11.2023
Restaurant Captain - Soi60ThaiRestaurant
07.2014 - 06.2016
Restaurant Captain - PDKShenazPteLtd
04.2011 - 05.2014
Restaurant Captain - KhansamaTandooriCastle
11.2008 - 12.2010
Cook cum Captain - SohamPteLtd
02.2006 - 11.2007
Service Crew - Pizza Hut
01.2005 - 01.2006
Trainee - Hotel Friends Regency
01.2003 - 01.2004
Punjab Technical College - Diploma, Hotel Management