Sandeep Tripathy
Bengaluru
Summary
Dynamic Principal Software Engineer with a proven track record at Oracle Corporation, showcasing expertise in Oracle Cloud Infrastructure (OCI) and exceptional team management experience in Microland and TCS. Excelled in customer support, driving significant improvements in cloud service deployments. Proficient in Shell scripting and known for outstanding problem-solving abilities and client relations.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Principal Software Engineer
Oracle Corporation
09.2020 - Current
- Supporting the global customer base hosted on Oracle’s IaaS and PaaS platforms
- Technical responsibility of the Cloud Team is to handle each and every area irrespective of the domain
- Only in certain escalated cases, reach out to the respective product team
- Triaging issues and working in collaboration with the Operations Team for various Control Plane and Data Plane issues
- Raising bugs and working with Development Team for repetitive issues and new use-case
- Engaging Customers on regular basis for discussions and helping them resolve their issues faster
- Support Customers hosted in Autonomous (Shared & Dedicated) deployments
- Work on APEX/ORDS issues for DBCS and ADB
Senior Technical Lead - Infra
Trianz Holdings Pvt. Ltd.
03.2020 - 09.2020
- Managing the Prod/Non-Prod queue for incidents and User requests
- Configuring Database/HA within defined timelines; setting up necessary alerts and jobs
- Perform weekly refreshes for various business stacks based on pre-defined timelines - Snapclone/RMAN Active Duplicate
- Aiding the team for an automation initiative to script refreshes for Linux-based host
- AIX refreshes are happening through Snapclone
- Help the App/Dev teams to provide solutions to Performance issues within their respective stacks
Senior SME - Database
Microland Limited
06.2015 - 03.2020
- Accountable for all Database deliverables
- Aid the team during P1s/Outages
- Plan and discuss forthcoming changes in CAB
- Periodic discussions with Senior Leadership on upcoming projects and requirements from database standpoint
- Over 8.5 years of experience with specialization in Database Support in Windows/Linux platforms
- Managing a team of 15+ DBAs supporting multiple customers in a shared environment; handling priority tickets, escalations, transitions, etc
- In-depth knowledge of database fundamentals
- Experience in handling tasks such as Installation, Performance Tuning, Migration, Builds, HA setup, etc
- Rolling out security patches for Oracle and service pack upgrades in SQLServer
- Handling clientele from various geographies like US, Canada, UK, Australia, Ireland, India across various verticals like Insurance, Banking, Telecom
- Migration from one RDBMS (MySQL, Oracle, SQLServer) to another based on client requirement
- Providing recommendations to customers based on existing infrastructure in-line with the OEM best practices
- Good experience with triaging of issues and providing timely workarounds & fixes
- Driving the ITSM processes within the team to keep pace with SLAs/OLAs and hence fostering a good CSAT
IT Analyst
Tata Consultancy Services Ltd
06.2008 - 05.2015
- Managing the application & Production database
- Monitoring logs and general health-check: sending morning checks
- Address access & performance queries from the application team
- Building the schemas and other database objects based on the LLD
- Provide solution to performance issues and other showstoppers
- Perform daily refreshes for test databases from Prod
- Ad-hoc requests from users w.r.t backup & refresh
- Upgrading a database from 11.2.0.2 – 11.2.0.4
- Create SRs for any product related issues OR associated queries
- Apply patches as solutions offered by Oracle Support to the DB issues
- Installation and creation of database for the application team
- Creation of database objects – tables, indexes, schemas
- Offer DBA support for application development team
- Ensure integrity, availability and performance of database systems by providing technical support and maintenance
- Monitor database performance and recommend improvements for operational efficiency
- Healthcheck activities as part of the UAT batch
- Setting up replication for various configurations – Regional/DR & Hub/Spokes
- Monitor the replication between various nodes using Golden Gate tool
- Other reporting activity(peregrine) – delivery to Clients
Education
Bachelor of Technology - Electrical Engineering
Kalinga Institute of Industrial Technology
Bhubaneswar05-2008
Indian School Certificate, Class 12 - Science
DBMS English School
Jamshedpur01-2004
Skills
- Oracle Cloud Infrastructure (OCI)
- Shell scripting
- Performance tuning
- Export and import, SQL Loader, EXPDP, and IMPDP
- GoldenGate, RMAN, RAC, ASM, Exadata, OEM
- SQL, PL/SQL
- Windows, Linux, Solaris
- Other RDBMS knowledge: MSSQL, MySQL, DB2, Azure IaaS
- Team management
- Oral and written communications
- Distributed systems
- Customer support
- Project documentation
- Solutions deployment
- System administration
- Client support
Certification
Internal
- EXACC deployments / Cloud backup module trainings - Oracle
- Exadata training conducted within the Offshore team(Trianz)
- Azure CBT training by Chuck Keith (Microland)
- FTC courses in Insurance, European Banking (TCS)
- Insurance – E1 certified (TCS)
- Oracle DBA – E2 certified (TCS)
External
- OCI Foundations Associate 2020/2022 – Oracle Corporation
- E111-01 Business Analysis certification: IIBA CDU's earned = 32(Winprotech IT Solutions Pvt. Ltd) https://www.winprotech.com/
- ITIL V4 Foundation certified (KnowledgeHut) https://www.axelos.com/certifications/itil-certifications
- Microsoft Azure AZ-103(Cognixia) https://www.collabera.com/services/it-training-development/
- Certified People Manager workshop/certification conducted by GreatPlaceToWork https://www.greatplacetowork.in/
Languages
Odia
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Bengali
Elementary (A2)
A2
Timeline
Principal Software Engineer
Oracle Corporation
09.2020 - Current
Senior Technical Lead - Infra
Trianz Holdings Pvt. Ltd.
03.2020 - 09.2020
Senior SME - Database
Microland Limited
06.2015 - 03.2020
IT Analyst
Tata Consultancy Services Ltd
06.2008 - 05.2015
Bachelor of Technology - Electrical Engineering
Kalinga Institute of Industrial Technology
Indian School Certificate, Class 12 - Science
DBMS English School
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