Sandeep Kumar Patro

Globe GOMO & Globe GFiber Prepaid (Philippines)

• Prepare Design document (HLD and LLD) based on customer’s business requirement
• Discuss with development team on the design which needs to be implemented
• Discuss with customer on the feedback and the feasibility of Lotusflare DNO product and its features
• Enable all the AWS services required to deploy DNO product in AWS cloud and perform end to end verification.
• Assist Developers to resolve the API/Non-API integration items with external applications
• Discuss with product managers on the product functionality & design the flow considering both front channels & DNO backend
• Handling end to end Integration & Solution design for DNO as per business requirement
• Use Kubernetes, Kafka, Lua for development and deploying the microservices and enabling the pods
• Provide seamless support to Customer and external systems to achieve timely delivery of the overall project
• Closely work with Customer to achieve the expectation without additional support.
• Managed both the projects in parallel and achieved successful delivery with minimal effort

Appreciation

• Received outstanding performance reward for successful delivery of two major projects.

Celcom (Malaysia)

• Worked as Solution Integration Engineer
• Handling end to end Integration between TCS HOBS system and external systems. Design HLD for integration between external systems
• Preparation of HLD, LLD and assist Development team with Development of API and Batch integration methods.
• Use latest technologies such as Spring Microservices, Spring Batch, Confluent Kafka, Google Pub-Sub, JDBC, Kubernetes, Jenkins, Gitlab, Docker, SFTP connectivity for different type of integration.
• Assist Development team to Develop APIs using Spring boot Microservices
• Assist Testing team to explain on the Solution design for the flow of different integration approach.
• Verify APIs to ensure no issues before handover to external system for Development.
• Handle Network firewall enable activity for application rediness and integration enablement
• Develop and consult external entities Telecom Billing System (Huawei CBS & HOBS RMS)
• Troubleshooting and debugging to find the issue and fix it with minimal efforts
• Assist with debugging and troubleshooting for integration with OCS platform
• Analysis of HLD and prepare LLD based on the design documents

Appreciation:

• Received Star of the Month award for the successful delivery of the Project during Sep 2022.

OCS for Digi (Malaysia)

• Working as Data Transformation Lead
• Deep knowledge on both Prepaid and Postpaid Telecom Business flow
• Different protocols used in telecom domain such as CAP, DCC, SS7 and Web services
• Knowledge on Configuration, Testing, Troubleshooting in Online Charging/Billing system
• Requirement Handling and Prepare Impact Assessment document
• Implementation on Production environment
• Live issue Solving and knowledge Transfer to Junior members
• Support SIT/UAT and Production deployment post launch
• Closely work with Customer to achieve the expectation without additional support
• Develop all the products in OCS and perform internal testing
• Knowledge transfer to Junior Staffs and prepare troubleshooting guide for future reference

Appreciation:

• Achieved Appreciation from Customer successfully completing Data transformation for SY project
• Achieved Appreciation from Customer during Q2 2020 for successful deployment of SY Project

OCS for Celcom (Malaysia)

• Working as Configuration Development Lead
• Configured and validated more than 200 requirements ranging from simple to complex, troubleshooting, CDR charging analysis, expertise on complex product development, Complex Notification trigger, SQL Scripting, provided support for live configuration and critical issues in last 3 years
• Developed Allocation/Sharing Feature (Family Plan) to support billing and quota deduction
• Developed UCB (USSC Call back feature) using leg A and leg B prefix and tariff accordingly
• Handling Major migration operations on Production environment
• Debugging Production issues with minimal efforts

Appreciation:

• Achieved SUPERSTAR award for Q2 2018
• Achieved Outstanding Performance Award for performing well in Migration and Production activities for H1 2018
• Achieved Appreciation from Customer for smooth delivery of the requirement analysis, development and delivery in 2019.