Experienced Sales Officer with over 10 years of experience in Travel industry & Retail Industry. Excellent reputation for resolving problems and Fostered long-term relationships and provided post-sales follow ups with clients for maximum satisfaction.
Overview
3
3
Languages
4
4
years of post-secondary education
11
11
years of professional experience
Work History
Sales Officer
Riya Holidays Pvt. Ltd
Mumbai, Maharashtra
03.2016 - 03.2019
Devising and implementing the organizations sales strategies.
Ensuring sales targets are met before the specified deadlines.
Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
Consistently serviced accounts to maintain active contacts and continuously promote profitable offerings.
Achieved dramatic sales increase by skillfully managing relationships and proactive sales approaches.
Identified and qualified new distributors to increase market share in key territories.
Enhanced sales operations through development of new sales strategies, cold calling techniques and customer follow-up
Prepared sales reports with informative graphs and charts to outline key data.
Implemented use of social media, including Facebook, Twitter and Instagram platforms, for product marketing and promotion.
Gain product knowledge.
Sales Executive
Kaduna hospitality services Pvt. Ltd, Kerala Holiday Mart
Mumbai, Maharashtra
04.2015 - 03.2016
Achieved sales goals and service targets by leveraging interpersonal communication skills and product knowledge to cultivate and secure new customer relationships.
Presented products to clients using dynamic presentations
Held weekly meetings with Managers to identify techniques to overcome sales obstacles.
Maintained detailed records of sales progress and marketing success to better align goals with company priorities.
Executed local, regional and national marketing and branding initiatives to drive sales within existing and prospective accounts.
Senior Executive
Panoramic Tours and travels Pvt. Ltd. Prabhadevi
Mumbai, Maharashtra
09.2014 - 03.2015
Responsible for selling all travel related product.
Dealing with customer queries and complaints.
Meeting profit and sales target.
Responsible for designing itineraries, and reservations for Indian destinations queries.
Responsible for getting rates from the hotels and Local travel agents.
Experience in Itinerary Preparation, Tour File Handling, & Hotel Reservations.
Responsible for confirming hotel bookings, car transfers, sightseeing etc.