Summary
Overview
Work History
Education
Skills
Websites
Certification
Personal Information
Awards
References
Timeline
CustomerServiceRepresentative
Sandeep Singh Chauhan

Sandeep Singh Chauhan

Pune

Summary

Highly motivated associate with more than 3+ years of experience leading decisive projects in a fast-paced environment, maintaining analytical and operational records, and dealing with multiple tasks. Proven track record of providing reliable and efficient data. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Experienced analyst with strong statistical, technical, management skills who is highly respected for the ability to inspire and enlighten.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Team Leader

Solar Square Energy
Pune
03.2023 - 08.2024
  • Ensured accurate documentation of quality inspections, test results and commitments made during sales through close collaboration with the solar consultant team.
  • Conducted site visits to assess roof conditions, access to sunlight, and other factors that could affect the installation of a solar system.
  • Prepared detailed proposals outlining recommended system designs, costs, and timelines for completion.
  • Developed and implemented comprehensive solar energy solutions for residential, commercial, and industrial customers.
  • Created training materials and conducted group trainings on new processes or procedures.
  • Monitored daily workflow to ensure adherence to established policies and procedures.
  • Conducted regular performance evaluations, providing constructive feedback and personalized coaching.
  • Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.

Operations Engineer

Radical Minds For MMT
Gurgaon
12.2019 - 12.2021
  • Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
  • Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
  • Coordinated with other departments, including sales, marketing, finance, and human resources, to ensure efficient operations.
  • Implemented policies and standard operating procedures and managed quality, customer service and logistics.
  • Provided feedback about customer satisfaction levels so that corrective measures could be taken if needed.
  • Served as point of contact between clients and internal departments during entire trip planning process.

Education

MBA - Business And Marketing Analyst

Prestige Institute of Management & Research
Gwalior, Madhya Pradesh
03.2023

Bachelor Of Commerce - Finance And Accounting

Maharaja Mansingh College
Gwalior, Madhya Pradesh
03.2021

Skills

  • Excel
  • Power Point
  • Word Cloud
  • Qualitative Analysis
  • Quantitative Research
  • Mis Report
  • Data Visualization
  • Sales expertise
  • Leadership
  • Team motivation
  • Client Support
  • Team Check-Ins
  • Teamwork and Collaboration
  • Analytical Thinking
  • Quality Analysis
  • Management Accounting
  • Customer Handling Experience
  • Work Planning

Certification

  • 06/01/2022, Management programming Excel report by Google
  • 11/01/2022, Successful organized Management camp by Dainik Bhaskar Group
  • 01/01/2023, Team leading expert by Indore prestige Group

Personal Information

  • Date of Birth: 05/01/1998
  • Gender: Male
  • Nationality: India
  • Marital Status: Single

Awards

  • Received 3rd rank form 680 people in marathon race organized by current aviation minister of MP.
  • Received 2nd prize in poetry writing competition from Director of Prestige Institute Gwalior.
  • Received Consolation prize in Cultural activity competition in College Fest.

References

Available on Request (e.g., previous organization, friends, college mates)

Timeline

Team Leader

Solar Square Energy
03.2023 - 08.2024

Operations Engineer

Radical Minds For MMT
12.2019 - 12.2021

MBA - Business And Marketing Analyst

Prestige Institute of Management & Research

Bachelor Of Commerce - Finance And Accounting

Maharaja Mansingh College

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Sandeep Singh Chauhan