Sandeep Yadav N
Bengaluru,KA
Summary
Goal-driven Lead Analyst adept at managing and breaking down large volumes of information. Proactive at heading off issues in operations, workflow and production by uncovering trends affecting business success.
Overview
6
6
years of professional experience
Work History
Lead Analyst
Lowe's India Pvt. Ltd
08.2023 - Current
- Led, managed, mentored and driven Digital Commerce Support for Lowe's digital from Lowe's India.
- Partnered with US team to provide strategic direction to maintain high standards and streamlined processes, towards sun model for team.
- Coordinated and led disruptive events on behalf of Online organization (e.g., seasonal events, significant pricing issues) to ensure immediate response, consistent communication, exceptional event tracking and seamless execution.
- Served as subject matter expert on all online issue execution worked with deep understanding of how online ecosystem works to aid in mitigation of risk and to operate seamlessly.
- Proactively monitored and acted on issues, insights, and KPIs related to complex cross-functional systems or customer supported issues (i.e. pricing, promotional, item set up, etc).
- Evaluated execution and processes post disruptive events and formulating driving process recommendations to continue to improve operating model.
- Mentored and empowered analysts on how to drive improvements independently, with consistent eye on customer and associate experience. Has deep and focused understanding of analyst-level work.
Senior Analyst
Lowe's India Pvt. Ltd
08.2022 - 08.2023
- Specified processes for maintaining promotions, documentations, managing scopes and adjusting work schedules for on-time delivery of promotions.
- Led and directed team members in understanding internal process by initiating workshops, driving resolution of issues and holding members accountable for results.
- Worked with project teams in implementing and testing new promotions against requirements for error detection and quality assurance.
- Demonstrated and applied expertise in Process Analysis in developing, executing and improving action plans by offering advice and guidance to project teams.
- Used excellent product knowledge to form persuasive, informative analysis, on Pricing issues.
Analyst
Lowe's India Pvt. Ltd
07.2021 - 08.2022
- Facilitated strategic decision-making by creating detailed reports across multiple data axis.
- Owned In-cart Promotions and executed them with 100% accuracy.
- Worked on issues from mailbox, analyzed information and provided solutions to problems.
- Executed Emergency Price overrides in a timely manner.
- Played important role in applying POS restrictions during Command center activities during Q4 2021.
- Played important role in building up the services team within SSC-B Online support.
- Took ownership and ensured to close loop on site wide issues , military, PRO/DIY customer issues.
- Coordinated with SRE/Tech teams to find RCA and fixes for Tech issues.
- Identified Pricing Issues from SRE hourly reports and actively placed price overrides to stop the items being sold at faulty prices.
- Worked with cross functional teams and resolved issues with appropriate solution swiftly.
Senior Process Associate
Amazon Development Center India Pvt. Ltd
11.2020 - 07.2021
- Having a deep knowledge of regional pricing strategies.
- Worked on building a data-oriented culture, adoption of technology solutions and process improvement projects to achieve operational and business goals.
- Managed stakeholder communication across multiple lines of business on operational milestones, process changes, escalations, etc.
- Worked on Designing, developing strong relationships with senior stakeholders in the Retail business.
- Owned specific people programs on coaching, development, and team engagement.
- Projects: -
Pricing rules for Amazon GO, Reverse Mapping US, EU, DE Competitors.
- Optimized established design and development processes through ongoing analysis, aiding improved manufacturing operations.
Process Associate
Amazon Development Center India Pvt. Ltd
12.2018 - 11.2020
- Performing Mapping and Trend Analysis for the categories.
- Participated in ad-hoc operational projects such as the launch of new regions, played an important role in setting up the new team's operational goals, vision, charter, and SOP.
- Have driven multiple projects to improve business metrics, scaling automation scope to solve customer problems.
- Projects: -
Fresh, UFF, Amazon Go.
Education
B.E - Automobile Engineering
Oxford College Of Engineering
Bengaluru, KA2018
Skills
- Python
- Excel VBA
- Advanced Excel
- Power BI
- Data visualization
- Advanced problem solving
- Customer needs analysis
- Stakeholder relationship management
Timeline
Lead Analyst
Lowe's India Pvt. Ltd
08.2023 - Current
Senior Analyst
Lowe's India Pvt. Ltd
08.2022 - 08.2023
Analyst
Lowe's India Pvt. Ltd
07.2021 - 08.2022
Senior Process Associate
Amazon Development Center India Pvt. Ltd
11.2020 - 07.2021
Process Associate
Amazon Development Center India Pvt. Ltd
12.2018 - 11.2020
B.E - Automobile Engineering
Oxford College Of Engineering
Similar Profiles
Jestino Shaji SamJestino Shaji Sam
Senior Software Engineer at Lowe's India Pvt. Ltd.Senior Software Engineer at Lowe's India Pvt. Ltd.
Anindita SenguptaAnindita Sengupta
Sr Analyst - HR Systems (Workday) at Lowe's India Pvt LtdSr Analyst - HR Systems (Workday) at Lowe's India Pvt Ltd
Anup Jyoti MaliAnup Jyoti Mali
Team Lead, HR Operations at Lowe's Services India Pvt LtdTeam Lead, HR Operations at Lowe's Services India Pvt Ltd