Travelling
Sandesh Alva
Key Account Manager-South Karnataka
Mangalore
Summary
Collaborative Key Account Manager with demonstrated success in relationship building, negotiating and developing new business within targeted and assigned accounts. Strong analytic, quantitative and technical aptitude with great attention to detail. Self-motivated, driven and adaptable with proven track record of exceeding goals.Also having an experience in fields of sales , marketing , SaaS and account strategy.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
5
5
Languages
Work History
Key Accounts Manager
Teachmint Technologies Pvt Ltd
Mangalore
03.2022 - Current
- Onboard users on the platform and work with key accounts to identify customer needs and requirements.
- Ensure the correct products and services are delivered to customers in a timely manner.
- Maintain relationships with existing customers by continuously proposing solutions that meet their objectives.
- Revenue generation through renewals and upsell on accounts and collection responsibilities.
- Collecting the necessary data to onboard new clients.
- Handling 15+ accounts in various districts of South Karnataka.
- Maintaining Net Promoter score and renewal rate of 80%
Business Development Manager
K12 Techno Services
Bangalore
08.2020 - 01.2022
- Handling a team size of 10-15members which includes Marketing Executives/PROs, BDEs, BDAs and Branch Counselors.
- Outdoor marketing through various channels to improve the branch sales.
- Getting admissions for the school branch and responsible for verifying documents for audits conducted at branch.
- Recruited and trained 15+ marketing and sales specialists.
- Improving the overall performance of all the 3 branches and leading to 300+, 100+ and 50+ admissions respectively for the academic session 2022-23.
- Conducting events like Mall/Store event, Society event, Indoor event for the branding and promotion
- . Identifying current and future customer requirements by establishing rapport with potential and actual customers to be in a position to understand service requirements for enhancing Customer Service Quality.
Assistant Marketing Manager
Think and Learn Pvt Ltd-Byjus
Mangalore
05.2018 - 03.2020
- Conceptualizing and planning of offline campaigns (Lead-Gen & branding) for regions of mangalore and mysore .
- Collaborating with a team of managers for the execution of a high budget nationwide campaign (Discovery School Super League).
- Directed regional efforts in the offline marketing of the Discovery School Super League campaign by tying up with several media agencies (TOI,Vijay Karnataka, and The Hindu).
- Coordinating with multiple organizations for an Alliance
Partnership (Lead-gen). - Talent acquisition .
- Successfully lead and guided a team Size of 15 BDEs.
Business Development Associate
Host Zyro
Mangalore
12.2017 - 05.2018
- Planned marketing initiatives and leveraged referral networks to promote business development.
- Boosted revenue by bringing in and cementing relationships with new clients and optimizing servicing of existing customer accounts.
- Communicated with local organizations to build networks and develop leads.
- Reviewed invoices, payment requests, advance requests, expense reimbursements and proper coding, prior to approval.
Education
B.E - Computer Science
Sahyadri College of Engineering And Management
Mangalore,India 06.2013 - 06.2017
Skills
Project Management
Account management
Territory Management
Campaign management
Market understanding
Business development and planning
CRM usage/ Tools Usage
Interpersonal skills
Accomplishments
- Maintaining Renewal rate at 80% during tenure as Key Account Manager
- Maintaining High NPS score during tenure with Teachmint
- Achieved revenue generation of 75,00,000 lakhs during marketing campaigns in tenure with byjus
Certification
Project Management -Foundation by Google
Interests
Cooking
Photography
Cricket
Timeline
Project Management -Foundation by Google
01-2023
Key Accounts Manager
Teachmint Technologies Pvt Ltd
03.2022 - Current
CEFR-C1 Grade(English for India)
12-2020
Business Development Manager
K12 Techno Services
08.2020 - 01.2022
Assistant Marketing Manager
Think and Learn Pvt Ltd-Byjus
05.2018 - 03.2020
Business Development Associate
Host Zyro
12.2017 - 05.2018
B.E - Computer Science
Sahyadri College of Engineering And Management
06.2013 - 06.2017