Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Sandesh S

Udupi

Summary

Results-driven Process Executive with expertise in document generation and account reconciliation at Cognizant Technology Solutions. Proven track record in achieving 100% accuracy in payment processing and enhancing quality control standards. Skilled in Oracle and MS Excel, with strong customer account management abilities and a commitment to process improvement.

Overview

3
3
years of professional experience
3
3
years of post-secondary education

Work History

Process Executive

Cognizant Technology Solutions
Mangalore
08.2022 - Current

Document Generation:

Aug 2022-March 2024

  • Completed day-to-day duties accurately and efficiently.
  • Worked in Advance Delivery Engines Project as Document generation process to generate and verify Mortgage loans with the help of supporting tools and application.
  • Performed in Quality Check & Submitting the Valid document.
  • Attended Client Calls on weekly bases on process updates.
  • Maintained quality control standards by monitoring the performance of process operations.

Senior process Executive - Account Receivables:

March 2024 - Present

  • Process customer payments including checks, wire transfers, and electronic payments with 100% accuracy.
  • Cash posting, offset, Write-offs per policy, customer refunds, reduction of unapplied & Unidentified cash and query handling from both internal and external customers.
  • Collaborate with collections team to resolve disputes and ensure faster recovery of payments.
  • Perform account reconciliations and generate reports for management review.
  • Support month-end closing activities by ensuring accurate financial records.

Education

Bachelor in Commerce - Accounting

Lakshmi Soma Bangera First Grade College, Kota - Padukere
Kundapura
05.2018 - 06.2021

Skills

  • Document generation
  • Quality control
  • Account reconciliation
  • Payment processing
  • Accounts Receivable Management
  • Reconciliation & Reporting
  • Oracle, ORMB & Salesforce
  • MS Excel & Data Analysis
  • Customer Account Management
  • Process Improvement

Accomplishments

I have been awarded as UNICORN and Spotlight performer by Cognizant multiple times for-keeping Quality and Performance Score 100% consistent for a quarter in 2022, 2023 & 2024.

Timeline

Process Executive

Cognizant Technology Solutions
08.2022 - Current

Bachelor in Commerce - Accounting

Lakshmi Soma Bangera First Grade College, Kota - Padukere
05.2018 - 06.2021
Sandesh S