Summary
Overview
Work History
Education
Skills
PERSONAL DETAILS
Accomplishments
Timeline
Generic
SANDESH UTEKAR

SANDESH UTEKAR

Navi Mumbai

Summary

Results-driven Assistant General Manager – Operations with over 22 years in Supply Chain Management. Skilled in optimising warehousing, cold chain logistics, and multi-zonal distribution networks while managing costs. Led large teams in implementing automation and strategic planning to enhance operational efficiency.

Overview

1
1
Language
23
23
years of professional experience

Work History

Zonal Operations (Maharashtra & Goa)

RELIANCE RETAIL PVT. LTD.
Mumbai- Head office
04.2025 - Current
  • Directed daily operations to achieve maximum efficiency and productivity.
  • Coordinated logistics operations, including inventory management, warehousing, and transportation, to optimise supply chain flow.
  • Monitored supply chain performance using key performance indicators KPIs to achieve targets and objectives.
  • Tracked inventory levels and optimised ordering strategies to meet availability needs whilst maintaining budget goals.
  • Implemented cost-saving strategies in logistics processes, reducing transportation expenses by 15% annually.
  • Coordinated international shipments, adhering to regulatory compliance and customs documentation, to facilitate seamless border crossings.
  • Managed relationships with suppliers to secure cost-effective procurement of quality materials.
  • Negotiated contracts with suppliers and service providers to ensure favourable terms and conditions.
  • Implemented strategic sourcing strategies that reduced procurement costs and improved supplier performance metrics.
  • Oversaw food cost management, reducing waste and optimising menu pricing for profitability.

Assistant General Manager – Operations

RELIANCE RETAIL PVT. LTD.
01.2019 - Current
  • Directing supply chain operations for Dark Stores under the Metro 2.0 Grocery business.
  • Coordinated with senior management to implement strategic revenue growth plans, aligning operational initiatives with business objectives.
  • Optimising cost structures across warehousing, transport, and 3PL partners while maintaining 100% on-time distribution
  • Implemented cost-control measures, reducing overheads while maintaining quality of service.
  • Streamlined operational procedures to enhance efficiency and elevate service delivery standards.
  • Managed zonal sales co-ordination and inventory across retail formats, ensuring alignment with operational goals.
  • Oversaw daily operations, coordinating with department heads to maintain high standards of service.
  • Streamlined Maharashtra & Goa distribution and warehouse efficiency for multi-location operations.
  • Managed teams to enhance employee skills and performance.
  • Facilitated team meetings to discuss targets, performance, and address any issues.
  • Developed and maintained safety protocols to ensure a safe working environment for all employees.
  • Monitored inventory levels, ordering stock as necessary to meet demand without excess.

Warehouse & Cold Chain Management

RELIANCE RETAIL PVT. LTD.
01.2019 - 03.2025
  • Spearheaded end-to-end cold chain logistics for dairy, bakery, and frozen (DBF) segments, enhancing product quality and delivery reliability.
  • Managed 100 Mts/day hub (F&V) to service 100+ stores in Mumbai, ensuring timely and efficient supply.
  • Implemented automation in Hardies packing and integrated flow wrap technology, streamlining packaging processes.
  • Ensured 100% Dashboard KPI compliance and managed a workforce of 330+ (On-role & Off-role).
  • Key Achievement: Successfully launched B2B Hawker supplies with a 100% Fill Rate.
  • Honoured with the 'Jahapanh Tussi Great Ho' Award in recognition of best performance in 2022.

National Manager – Operations

RAPID CARRIERS PVT. LTD.
09.2017 - 12.2018

Established a new 1500 Mts cold chain facility in Pune (Chakan), achieving 80% space optimisation.

  • Managed Pan-India operations across Mumbai, Pune, Kolkata, Guwahati, Bangalore, and Delhi.
  • Executed cost-saving initiatives in fuel management and fleet optimisation, resulting in improved operational efficiency.
  • Led team of warehouse operatives, delivering training and development to boost productivity and foster team morale.
  • Streamlined reverse logistics procedures, enhancing returns processing efficiency and improving customer experience.

Regional Distribution Manager – Cold Supply Chain

MCCAIN FOODS INDIA PVT. LTD.
12.2014 - 08.2017
  • Oversaw cold chain logistics processes, ensuring optimal handling and preservation of products during transit.
  • Managed DC-to-DC stock transfers on a per-kg model with zero stock variance.
  • Streamlined regional distribution and warehouse operations across multiple locations, enhancing overall efficiency.
  • Established operational workflows for Gujarat plant, facilitating smoother processes and improved service delivery.

Assistant Manager – Operations

BRATTLE FOODS PVT. LTD.
08.2013 - 11.2014
  • Optimised dispatch processes and standardised warehouse practices across Pan-India locations to enhance operational consistency.
  • Enhanced warehousing efficiency across multi-location Pan-India sites, contributing to streamlined operations.
  • Mitigated stock variances through improved inventory reconciliation processes and strengthened MIS reporting, ensuring accuracy.
  • Produced timely management information system reports to facilitate data-driven decision making. (On time Report and Fill rate report) on monthly basis.
  • Maintained rigorous hygiene and temperature compliance standards for perishable goods.

Assistant Manager – Operations

SNOWMAN LOGISTICS LTD.
06.2012 - 07.2014
  • Key Account Lead: Managed end-to-end DC operations and retail distribution for various account Subway, KFC
  • Maintained 100% temperature compliance and hygiene standards for frozen/chilled product lines.
  • Coordinated secondary transportation using reefer vehicles across West and Mumbai regions.

Sr. Operations Executive

R.K. FOODLAND PVT. LTD.
12.2003 - 06.2012
  • Managed vehicle routing, vendor contracts, and evaluated logistics bills to optimise network efficiency.
  • Spearheaded inventory, shipping, and sales operations with Ramco ERP, enhancing overall process integration.
  • Performed data logger analysis, ensuring zero temperature variance during transit to maintain product quality.

Education

Post Graduate Diploma - Operations

SCDL
Pune
01-2011

Bachelor of Arts (B.A.) -

Mumbai University
SMDL College, Navi Mumbai
01-2008

Skills

  • Cold chain management
  • Supply chain strategy
  • Inventory compliance
  • Logistics optimisation
  • Operational excellence
  • Cost management
  • Operational streamlining
  • Supply chain improvement
  • Food safety compliance
  • ERP: SAP, Ramco ERP, Warehouse Management Systems (WMS)
  • Data analytics
  • Leadership: Team Building, Stakeholder Management, & Key Account Relations
  • Team development
  • Supplier management

PERSONAL DETAILS

Languages: English, Hindi, Marathi.

Accomplishments

  • Awarded Best DC in PAN India consecutively since 2019 to 2022
  • Awarded Best DC in Automation in Fruit and Vegetable
  • Awarded "Jahapanah Tusi Great ho" in individual Category in 2023 for Process excellence

Timeline

Zonal Operations (Maharashtra & Goa)

RELIANCE RETAIL PVT. LTD.
04.2025 - Current

Assistant General Manager – Operations

RELIANCE RETAIL PVT. LTD.
01.2019 - Current

Warehouse & Cold Chain Management

RELIANCE RETAIL PVT. LTD.
01.2019 - 03.2025

National Manager – Operations

RAPID CARRIERS PVT. LTD.
09.2017 - 12.2018

Regional Distribution Manager – Cold Supply Chain

MCCAIN FOODS INDIA PVT. LTD.
12.2014 - 08.2017

Assistant Manager – Operations

BRATTLE FOODS PVT. LTD.
08.2013 - 11.2014

Assistant Manager – Operations

SNOWMAN LOGISTICS LTD.
06.2012 - 07.2014

Sr. Operations Executive

R.K. FOODLAND PVT. LTD.
12.2003 - 06.2012

Post Graduate Diploma - Operations

SCDL

Bachelor of Arts (B.A.) -

Mumbai University
SANDESH UTEKAR