Cycling
Sandesh Kumar Sharma
Business Development Executive
Greater Noida,UP
Summary
Experienced with identifying and capitalizing on new business opportunities. Utilizes strategic thinking and market analysis to drive revenue growth. Track record of building and maintaining strong client relationships.
Overview
3
3
Languages
18
18
years of professional experience
Work History
Business Development Executive
Standard Chartered Bank
12.2016 - 06.2026
- Developed new business opportunities through targeted prospecting and relationship management.
- Managed client portfolios, strengthening retention through tailored banking solutions.
- Coordinated cross-sell initiatives across lending, deposits, and transaction banking products.
- Analyzed customer needs to recommend solutions aligned with revenue and risk objectives.
- Partnered with credit and compliance teams to support KYC and onboarding requirements.
- Negotiated commercial terms with clients to secure profitable banking relationships.
- Monitored market trends to identify growth segments and competitive opportunities.
- Led pipeline reviews and forecasting discussions to improve business planning accuracy.
- Built strong relationships with clients, leading to increased customer satisfaction and repeat business.
Sales Excutive
Citi Bank ( Diva Sales &Marketing)
10.2012 - 11.2016
- Developed client relationships to promote banking products and identify cross-sell opportunities.
- Managed sales pipeline from lead generation through closing, ensuring accurate follow-up and conversion.
- Negotiated product terms and service options to improve client satisfaction and retention.
- Trained junior sales staff on product knowledge, objection handling, and customer engagement.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed.
- Boosted team morale and performance by leading regular training sessions on sales techniques and product updates.
- Identified new market opportunities through diligent research and networking.
- Promoted high level of customer satisfaction using strong relationship-building skills, consistent follow-up and prompt issue resolution.
Deputy Relationship Manager
Hdfc Sales Pvt Ltd
06.2009 - 09.2012
- Managed client portfolios, ensuring prompt resolution of queries and sustained relationship quality.
- Coordinated with sales teams to streamline customer onboarding and documentation workflows.
- Reviewed account requirements and recommended suitable banking and financial product solutions.
- Maintained accurate client records, follow-ups, and service updates in internal systems.
- Guided junior staff on relationship management standards and client communication practices.
- Supported business growth by identifying cross-sell opportunities aligned with client needs.
- Conducted comprehensive reviews of client portfolios, identifying opportunities for up-selling or restructuring investments.
- Managed a diverse portfolio of high-value accounts, ensuring financial growth for both clients and the institution.
- Implemented efficient customer service processes that reduced response times and improved client satisfaction rates.
- Delivered customized financial presentations to potential clients demonstrating the value-added benefits of partnering with the bank.
- Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
- Maintained knowledge on banking products and distribution to provide optimal service support.
Relationship Manager
Religare Finvest
07.2008 - 06.2009
- Managed client portfolios, strengthening relationships and ensuring timely resolution of service issues.
- Drove new business acquisition through channel partners and direct customer engagement.
- Coordinated loan processing with credit, operations, and legal teams for seamless disbursements.
- Monitored portfolio health, identifying early delinquency risks and supporting collection actions.
- Provided exceptional customer service, resolving issues promptly and maintaining client trust throughout the resolution process.
Education
MBA - Marketing Management And Research
Pune University
Pune, India 04.2001 -
Skills
Sales and marketing
Team leadership
Customer service
Decision-making
Customer satisfaction
Business development and planning
Salesforce management
Team building
Production leadership
Interests
Making new friends
Timeline
Business Development Executive
Standard Chartered Bank
12.2016 - 06.2026
Sales Excutive
Citi Bank ( Diva Sales &Marketing)
10.2012 - 11.2016
Deputy Relationship Manager
Hdfc Sales Pvt Ltd
06.2009 - 09.2012
Relationship Manager
Religare Finvest
07.2008 - 06.2009
MBA - Marketing Management And Research
Pune University
04.2001 -