Sandhiya Lama
Guwahati
Summary
Dynamic Team Lead with extensive experience at Mother's Kitchen Restaurant, excelling in service management and team leadership. Proven track record in optimizing kitchen operations and enhancing customer satisfaction under pressure. Skilled in effective communication and problem-solving, fostering a strong service culture for seamless front-of-house collaboration.
Overview
2
2
years of professional experience
Work History
Team Lead – Kitchen Operations
Mother's Kitchen Restaurant
Guwahati
01.2021 - 01.2023
- Company Overview: One of Guwahati’s well-known restaurants.
- Managed a team of kitchen staff in one of Guwahati’s well-known restaurants.
- Supervised day-to-day operations, staff scheduling, and workflow optimization.
- Ensured high standards of hygiene, food quality, and timely service.
- Worked under high-pressure environments with a focus on professionalism and customer satisfaction.
- Developed a strong service culture and coordinated closely with the front-of-house team for seamless service delivery.
- One of Guwahati’s well-known restaurants.
Education
Bachelor of Arts (BA) -
Cotton College
Guwahati, Assam05.2025
Senior Secondary -
Gurukul Senior College
Guwahati, Assam01.2020
High School -
Adingiri School
Guwahati, Assam01.2018
Skills
- Service Management
- Time management
- Effective communication
- Problem solving
- Team Leadership
- Time Management
- Customer Satisfaction
- Staff Coordination
- Pressure Handling
- Communication Skills
- Hospitality Operations
Timeline
Team Lead – Kitchen Operations
Mother's Kitchen Restaurant
01.2021 - 01.2023
Bachelor of Arts (BA) -
Cotton College
Senior Secondary -
Gurukul Senior College
High School -
Adingiri School
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