Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Sandhiya Udayakumar

Sandhiya Udayakumar

Senior Applications Analyst – EPIC Systems
Chennai,Tamil Nadu

Summary

Accomplished Senior Analyst with a proven track record at Accenture for enhancing team productivity and operational effectiveness through process improvements and workflow analysis. Expert in data analysis and RCM Denial Management, I excel in client relationship management and team leadership, significantly exceeding performance expectations without compromising on quality or confidentiality.

Overview

8
8
years of professional experience
16
16
years of post-secondary education
4
4
Certifications
2
2
Languages

Work History

Senior Analyst - EPIC Software

Accenture
Chennai
07.2023 - Current
  • Enhanced team productivity by streamlining workflow processes and implementing time-saving strategies.
  • Mentored junior analysts, fostering professional development while enhancing overall team performance.
  • Collaborated with cross-functional teams to identify areas of improvement, leading to increased operational effectiveness.
  • Nurtured strong working relationships with clients, ensuring their needs were met while exceeding expectations on deliverables.

Team Leader

AGS Health PVT.Ltd
Chennai
10.2021 - 07.2023
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
  • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.

Senior AR Analyst

AGS Health PVT.Ltd
Chennai
07.2018 - 09.2021
  • Boosted team productivity, managing a high volume of accounts while maintaining close attention to detail and accuracy.
  • Maintained complete confidentiality when handling sensitive client information, upholding ethical standards at all times.
  • Improved overall financial performance with meticulous invoice generation, payment processing, and data analysis.

AR Caller

AGS Health PVT.Ltd
Chennai
06.2017 - 07.2018
  • Maintained strict adherence to HIPAA regulations, ensuring patient privacy and data security during all communication efforts.
  • Facilitated interdepartmental communication, working closely with billing and coding teams for seamless claim processing.
  • Contributed to the development of more efficient AR Caller strategies, sharing best practices within the team.
  • Collaborated with team members to identify trends and address recurring billing issues.

Education

MBA - Business Analytics

SRM INSTITUTE OF SCIENCE AND TECHNOLOGY
Chennai
06.2023 - Current

Bachelor of Technology - Electronics And Communications Engineering

Periyar Maniammai University
Thanjavur, India
07.2012 - 04.2016

High School Diploma -

Lalchand Milapchand Dhadha Secondary School (CBSE)
Chennai
04.2001 - 05.2012

Skills

Data analysis

Project management

Documentation and reporting

Time management

Team collaboration and leadership

Process improvements

Decision-making

Tableau software

Client relationship management

MS Excel

RCM Denial Management

Data analysis

Certification

Epic- Bridges Interface

Timeline

Epic- - Security

01-2025

Epic- Resolute Professional Billing

01-2025

Epic- Data Courier Mover Badge

07-2024

Epic- Bridges Interface

10-2023

Senior Analyst - EPIC Software

Accenture
07.2023 - Current

MBA - Business Analytics

SRM INSTITUTE OF SCIENCE AND TECHNOLOGY
06.2023 - Current

Team Leader

AGS Health PVT.Ltd
10.2021 - 07.2023

Senior AR Analyst

AGS Health PVT.Ltd
07.2018 - 09.2021

AR Caller

AGS Health PVT.Ltd
06.2017 - 07.2018

Bachelor of Technology - Electronics And Communications Engineering

Periyar Maniammai University
07.2012 - 04.2016

High School Diploma -

Lalchand Milapchand Dhadha Secondary School (CBSE)
04.2001 - 05.2012

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Sandhiya UdayakumarSenior Applications Analyst – EPIC Systems