Sandhya Sreedharan
Business Consultant, Infosys-Finacle
Bengaluru
Summary
Business Consultant professional with 8 years of diverse experience in financial services sector, predominantly in Digital Banking, Branch Banking and Lending products basically in Product Management, Product Strategy and implementation and large scale digital transformation for BFS customers
My professional experience is spread across:
Business Consulting: Experienced Product Manager with a demonstrated history of working in the banking industry specifically for Digital Banking end to end product development.
Digital Banking : Experience in design, digital transformation, end to end customer journey.
As a business consultant at Infosys Finacle I have worked with global financial institutions supporting their digital transformation in the domain of Digital and payments in role like coordination manager, SME for specific products gaining global exposure. Along with it I have also worked on areas supporting RFPs/ RFIs, POV/POCs ,BRDs, and have developed soft skills and presentation skills.
Overview
8
8
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work History
Senior Consultant
EdgeVerve Systems,Infosys
03.2023 - Current
- Working as Senior Consultant for US-based/Europe/Middle East clients in a large-scale digital transformation project
- Collaborated with internal teams to develop customized solutions that addressed unique client needs.
- Worked on creating POVs and Product Roadmaps for EIPP AP/AR Collections and Check/ACH Positive Pay
- Working closely with Business and cross-functional teams to develop product roadmap
- Demonstrated products in live environment.
- Optimized product performance with rigorous testing and continuous improvement initiatives.
- Contributed to revenue growth by identifying upselling opportunities based on client needs analysis.
Manager- Digital Banking
ESAF Small Finance Bank
10.2021 - 03.2023
- Finessing commercial & strategic relationships with alliance partners, ensuring their goals are synchronized with organizational goals.
- Managing Digital Banking product life cycle, defining the product roadmap, developing the product strategy, identifying and reacting to customer needs & market trends through portfolio and/or solution optimization.
- Analysing business requirements, technical capabilities, customer experiences and fostering end-to-end collaboration with UX designers, data engineering, developers, and technology teams (internal and external).
- Responsible for the P&L, help with calculation of revenue, pricing and KPIs, preparing business projection for a financial year and ensuring at least 100% is achieved.
- Mitigated project risks by implementing action plans that improved operational efficiencies Ability to solve complex issues ,directly responsible for a team of five product managers, covering mobile application, internet banking,BBPS,Prepaid cards,QR Codes etc
Manager- Branch Banking/Operations Manager
ESAF SMALL FINANCE BANK
01.2018 - 09.2021
- Keeping branch fully compliant and adhere to guideline of internal and external regulators.
- Monitoring transactions and clients to ensure regulatory guidelines for KYC and AML.
- Performing Re- KYC of Low, Medium and High risks customers. Expertise in handling all retail banking assignments involved in Client Servicing, third party sales, LI, GI, Mutual Fund, SME, CASA, Clearing etc.
- Expertise to construct personalised financial plans to achieve financial goals of customer.
- Managing a team of Operations and Sales .Cross-trained existing employees to maximise team agility and performance.
- Kept detailed records of daily progress to identify and correct areas needing improvement. Supervised branch expenses to remain in line with budget.
- Evaluated employees strengths and assigned tasks based upon experience and training. Achieved international trips as reward for performance.
Key Account Manager
Bajaj Electricals Ltd & Crompton Greaves
06.2016 - 12.2017
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
- Analyzed key competitors to respond to competitive threats.
- Conducted economic and demographic research and analysis to produce critical reports.
- Negotiated and maintained cost-effective contract pricing structures with vendors to produce positive return on investment.
- Analyzed sales to manage life cycle of product, inventory models and selling rates.
- Supported sales and reporting for large and medium-sized accounts.
Education
MBA - Finance And Marketing
SCMS School of Technology And Management
Cochin,Kerala 05.2014 - 05.2016
Bachelor of Technology - Instrumentation & Control
NSS Engineering College
Palakkad,Kerala 06.2010 - 04.2014
Skills
Business Consulting
Certification
Human Resource Management, IIT Delhi
Timeline
Senior Consultant
EdgeVerve Systems,Infosys
03.2023 - Current
Human Resource Management, IIT Delhi
01-2022
Manager- Digital Banking
ESAF Small Finance Bank
10.2021 - 03.2023
Manager- Branch Banking/Operations Manager
ESAF SMALL FINANCE BANK
01.2018 - 09.2021
Key Account Manager
Bajaj Electricals Ltd & Crompton Greaves
06.2016 - 12.2017
MBA - Finance And Marketing
SCMS School of Technology And Management
05.2014 - 05.2016
Bachelor of Technology - Instrumentation & Control
NSS Engineering College
06.2010 - 04.2014
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