
PMP-certified program manager with over 4 years of experience leading enterprise-scale digital transformation projects in IT, cloud, and process optimization. Expertise in collaborating with business and technical stakeholders to define use cases, streamline workflows, and achieve measurable business outcomes.
• Partnered with business and technical stakeholders to identify process gaps, define use cases, and implement workflow optimizations, improving delivery predictability and reducing operational risks.
• Acted as a key liaison between cross-functional teams and client stakeholders, ensuring alignment on project goals, timelines, and business outcomes.
• Drove governance frameworks, reporting structures, and KPI tracking to enable data-driven decision-making and enhance stakeholder visibility at senior levels.
• Managed program budgets, resource allocation, and risk mitigation strategies, ensuring on-time and within-budget delivery of complex initiatives.
• Led Agile teams (pods) across multiple workstreams, facilitating sprint planning, execution, and continuous improvement.
• Contributed to process automation and efficiency initiatives by evaluating tools and identifying opportunities to streamline workflows.