Dynamic System Supervisor with over eight years of experience in managing IT projects and optimizing system performance. Expertise in database administration and technical support, driving improvements through cross-functional collaboration and effective training programs.
Overview
9
9
years of professional experience
Work History
System Supervisor
Karnataka State Road Transport Corporation(KSRTC) & Bengaluru Metropolitan Transport Corporation
Bengaluru
07.2016 - 01.2025
Managed system configurations for efficient transportation operations.
Implemented data backup procedures to ensure system reliability.
Monitored system performance and resolved technical issues promptly.
Collaborated with cross-functional teams to streamline operational processes.
Developed user documentation for system interfaces and protocols.
Authored and maintained system technical documentation.
Provided quick emergency response, troubleshooting and problem resolution.
Managed databases, network infrastructure and system controls.
Managed user accounts, permissions, storage allocations, file transfers and backups.
Coordinated with vendors to purchase necessary hardware and software upgrades when needed.
Assisted IT personnel in the setup of workstations, printers, scanners .
Designed reports based on user requirements utilizing SQL queries or Crystal Reports tool.
Provided technical support for internal staff with network issues or questions.
Monitored system performance to identify potential problems and develop solutions.
Recruited, trained and supervised IT department staff.
Controlled operational IT budget and expenditures within department parameters.
Assigned and reviewed work of IT project managers, systems analysts and developers.
Examined metrics and prepared IT project progress reports.
Met with users, vendors and technicians to determine computing requirements.
Analyzed workflows and established priorities for daily operations.
Education
Bachelor of Engineering - Computer Science
Gnana Teja English School
Bengaluru, India
07-2014
Skills
SQL query design
Data backup
System configuration
Database administration
Project management
Budget control
Vendor management
Training and development
IT service management
Systems analysis
Cost analysis
Multitasking
IT budgeting
Excellent communication
Backup and recovery
Teamwork and collaboration
Timeline
System Supervisor
Karnataka State Road Transport Corporation(KSRTC) & Bengaluru Metropolitan Transport Corporation
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