Sandip Laxman Shimple
Pune
Summary
Looking for an opportunity in a challenging environment, where I can utilize my experience and skills in contributing effectively for success of the organization and also for the improvement of my personal skills. To make a sound and successful position in corporate world through dedication, hard work and smart work, seeking for job satisfaction to become valuable employee for the organization.
Overview
6
6
years of professional experience
Work History
Senior Process Opration Executive
Poonawalla Fincorp Limited
Pune, Maharashtra
07.2024 - Current
- Responsibility to review and validate documents for on boarding of various Client including individual, Proprietorships, Partnerships, and Private Ltd firms.
- DSA onboarding, LSA onboarding, DSE onboarding, Education consultant onboarding, LSA-DSE onboarding
- Handled Loan Against Property (LAP) and Pre-Owned Car (POC) Personal loan (PL), Business loan (BL), commercial vehicle (CV), loan applications, overseeing KYC verification, document validation, eligibility checks, and agreement drafting.
- Verified customer details across identity, income, property, and vehicle records, using platforms like Finn One, CCA, and Power Pay, Excel, Power BI, ensuring compliance with internal policies and regulatory norms.
Senior Process Associate
Wipro Limited for Telstra Process
Pune, Maharashtra
11.2022 - 06.2024
- Worked as wipro as senior technical specialist for telstra client, (australia) performed inbound, outbound calling as well as email support towards australian customers.
- Telstra is australia's leading telecommunication, send information services company, with one of the best known brands in the country. Internet services, wi-fi etc. From one business account to another business
- Tools: power-bi, ondb, sieble, Avrt tool, flexcab, Abn lookup, mica, Was, salesforce, Rass
Process Associate
Interglobe technology pvt ltd
Pune, Maharashtra
04.2020 - 11.2022
- Worked as a Customer Support Associate for the Air India client.
- Provided customer support via phone and chat to resolve customer issues.
- The process involved in bound and outbound calling, as well as chat support.
- Handled ticketing-related issues, including booking, cancellation, and rescheduling.
Education
Master - Computer science
Bhanudasrao Chavan Science College
Jalna, Maharashtra04.2024
Bachelor - Computer science
Bhanudasrao Chavan Science College
Jalna, Maharashtra07.2021
Skills
Strong interpersonal skills
Proactive and quick learner
Time Management
Problem Solving
Hobbies
Traveling / yoga / Meditation
Timeline
Senior Process Opration Executive
Poonawalla Fincorp Limited
07.2024 - Current
Senior Process Associate
Wipro Limited for Telstra Process
11.2022 - 06.2024
Process Associate
Interglobe technology pvt ltd
04.2020 - 11.2022
Master - Computer science
Bhanudasrao Chavan Science College
Bachelor - Computer science
Bhanudasrao Chavan Science College