Summary
Overview
Work History
Education
Skills
Certification
Languages
Websites
Timeline
Generic

Sandipa Chatterjee

Bengaluru

Summary

Software Engineer with 7 years' experience in cloud architecture and DevOps, specializing in scalable solutions across AWS, Azure, and GCP. Expert in Infrastructure as Code (Terraform), CI/CD automation, and improving deployment efficiency. Strong in cross-team collaboration and solution consulting, leading initiatives to boost operational performance and security. Passionate about problem solving with innovative cloud solutions. Committed to continuous learning and staying ahead in cloud technologies.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Software Engineer - CloudOps

Docusign
Bengaluru
11.2023 - Current
  • Architected and deployed cloud infrastructure solutions across AWS, Azure environments.
  • Led Azure cloud modernization initiatives with RBAC, cost dashboards, and reduced Azure spend by 20%.
  • Implemented Infrastructure as Code (IaC) practices using Terraform and cloud formation for efficient resource management.
  • Developed and optimized CI/CD pipelines using Azure DevOps and Jenkins to enhance deployment speed and reliability.
  • Automated system monitoring and incident response processes through advanced scripting in , Python, PowerShell and Bash which improved the release deployment efficiency by ~ 33%
  • Collaborated with cross-functional teams to drive DevSecOps initiatives, improving security posture and operational efficiency.
  • Integrated and improved Jenkins library to automate the pipeline tasks and security scans.
  • Led and established a DevOps Support Team from the ground up at the India Delivery Center by successfully transitioning responsibilities from the US team, drafting the transition plan, and operationalizing the function with full ownership and accountability.
  • Troubleshoot infra and deployment issues to ensure seamless release life cycle.
  • Developed Slack-Jira integrations and automated Slack workflows to streamline service management.
  • Developed Grafana dashboards for real time monitoring and tracking of infra components using KQL.

Senior Site Reliability Engineer

Pega Systems
Bengaluru
09.2023 - 11.2023
  • Took ownership of critical cloud systems by proactively identifying, analyzing, and resolving issues to maintain service continuity.
  • Applied DevOps practices to reduce operational toil, improve automation coverage, and build self-healing infrastructure.
  • Handled ~25 deployments.
  • Successfully handled service requests, changes, and releases within agreed SLAs, ensuring smooth operations and client satisfaction.
  • Managed provisioning and upgrades of cloud infrastructure, ensuring systems remained efficient and up-to-date.

Cloud Ops and Engg Senior Analyst

Accenture
Kolkata
05.2018 - 09.2023
  • Company Overview: Cloud Ops and Engg Senior Analyst
  • Managing the design and implementation of our cloud platform projects, ensuring its scalability, reliability, and performance.
  • Collaborate with cross-functional teams to define system architecture, develop solutions and drive continuous improvement.
  • Actively participating in code and design reviews.
  • Deploying, managing, and operating scalable, highly available, and fault tolerant systems on AWS and GCP.
  • Deploying pipelines in azure devops to provision cloud resources using IaC.
  • Making any changes in the existing AWS environment using azure devops pipelines and cloud formation/ terraform templates.
  • Creating bash scripts in AWS cli to fetch bulk data for various monitoring purpose.
  • Created playbooks for taking prechecks, Filesystem extension and services restart and deployment etc in ansible.
  • Deployment of root and service accounts in CyberArk vault.
  • Managing storage and backup solutions on GCP and AWS.
  • Troubleshooting Linux OS and File system related issues.
  • Encryption of Unencrypted EBS volumes.
  • Managing and deploying services on cloud such and EKS, EC2, VPC, SNS, Lambda, s3, load balancing, IAM, cloudwatch, compute engine, cloud monitoring, route 53, GKE, dataproc, autoscaling, RDS, Cloud SQL, dynamoDB.
  • Troubleshooting network TCP/IP, DNS, DHCP related issues.
  • Migrating an existing on-premises application to GCP.
  • Selecting the appropriate AWS service based on compute, data, or security requirements.
  • Identifying appropriate use of AWS operational best practice.
  • Providing technical support by troubleshooting day-to-day issues with various servers in different platform.
  • Checking and troubleshooting database connectivity issues.
  • Handling Critical OS related issues for Linux operating systems.
  • Have worked as a Linux administrator where I was responsible for building, managing and troubleshooting on servers have Linux operating system.
  • Have worked on bare-metal servers and also on vmware virtual servers.
  • Cloud Ops and Engg Senior Analyst

Trainee Sales Executive

Transasia Biomedical
Kolkata
07.2017 - 01.2018
  • Was responsible for sales and Marketing for in-vitro diagnostic products.
  • In this role, I was driving sales and promoting the innovative range of diagnostic products to healthcare professionals and institutions.
  • Was responsible for developing and implementing effective sales and marketing strategies to maximize revenue.
  • Increased sales leads by conducting market research and identifying potential clients.

Education

B.Tech - Biotechnology

Bengal Institute of Technology
Kolkata
06.2017

AISSE(XII) -

Kendriya Vidyalaya No.1 Ishapore
Kolkata
05.2012

AISSCE(X) -

Kendriya Vidyalaya No.1 Ishapore
Kolkata
05.2010

Skills

  • AWS
  • AZURE
  • GCP
  • Terraform/cloudformation
  • Python
  • Shell scripting
  • Ansible
  • Jenkins
  • Azure DevOps
  • Project Management
  • Linux Administration
  • Docker
  • Kubernetes

Certification

  • AWS Certified Solution Architect - Associate
  • NPTEL Certified in Cloud Computing - IIT Kharagpur
  • Google Cloud Certified Associate Cloud Engineer
  • CyberArk Trustee Certified
  • Microsoft Certified Azure Fundamentals

Languages

  • English
  • Hindi
  • Bengali

Websites

Timeline

Software Engineer - CloudOps

Docusign
11.2023 - Current

Senior Site Reliability Engineer

Pega Systems
09.2023 - 11.2023

Cloud Ops and Engg Senior Analyst

Accenture
05.2018 - 09.2023

Trainee Sales Executive

Transasia Biomedical
07.2017 - 01.2018

B.Tech - Biotechnology

Bengal Institute of Technology

AISSE(XII) -

Kendriya Vidyalaya No.1 Ishapore

AISSCE(X) -

Kendriya Vidyalaya No.1 Ishapore

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Sandipa Chatterjee