Hi, I’m
Sandipan Bhattacharjee
Specialist
Bengaluru
Summary
My designation is Specialist and I have a total of 10 years and 3 months of experience. I have experience in Active Directory, Windows Server Support, Access Management, patch management using SCCM and WSUS, Remote Desktop Support, Incident Management, ITIL FRAMEWORK, Process co-ordinator and network Monitoring. My highest qualification is BCA from JIS College Of Engineering under WBUT and passed on 2010 with 73% marks. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
years of professional experience
6024
years of post-secondary education
1
Certification
Work History
HCL Technologies
Specialist
07.2022 - Current
Job overview
- We are doing access management, Active Directory Management, Windows server support , user access management in active directory and windows server . User mailbox creation and O365 licensing with providing first level security support . Work with ITIL process
Bct Consulting
System Engineer
06.2021 - 04.2022
Job overview
- Application Support Analyst along with ITIL process
- Also work with Windows server patch management , software deployment using SCCM
Team Computers
Windows Server Administrator
02.2021 - 06.2021
Job overview
- Active directory administration, user access management, Windows server administrator , patch management using SCCM and WSUS, Process documentation creating
- Along with that I have experience in Incident management and Change management
Tech Mahindra
Customer Service Executive
09.2020 - 12.2020
Job overview
- Customer support executive
- Filpkart customer support
- Product related escalation support
Wipro
Technical Support Executive
06.2019 - 10.2019
Job overview
- Technical suport
- Network troubleshooting
- End user support over phone
- Remote Desktop support
Tata Consultancy Services
System Engineer
11.2014 - 12.2018
Job overview
- Worked as Active directory support, Windows server support, Windows server patch management , software deployment and application packaging using WSUS & SCCM, ITIL framework (Change Management and Incident Management) , Process co-ordinator and DB2 UDB DBA
Capgemini India Pvt. Ltd.
Software Engineer
08.2010 - 02.2014
Job overview
- 3 years and 4months in Infrastructure Management Operation (IT Infrastructure) and work as windows server Administration , Active Directory administrator and monitoring applications / tools NOC COMMAND CENTER
Education
West Bengal University of Technology (WBUT)West Bengal
BCA from Computers
08.2010
University Overview
GPA: 73%
Bagmari Maniktala Govt High SchoolWest Bengal
12th from Science Education
06.2007
University Overview
GPA: 50-54.9%
Taki Govt Spons High School For BoysWest Bengal
10th from General Studies
05.2005
University Overview
GPA: 65-69.9%
Skills
Windows Server Administration
Active Directory Administration
Access Management
Network Monitoring
Incident Management
Remote Desktop Support Engineer
Coordination Skills
ITIL Framework
Patch Management
Azure Active Directory
Certification
Vmware Certified Associate
Projects
Healthcare Project and Energy & Oil Distribution Project, 642 Days, Access Management for the client and L2 support for Access related and Active Directory related issues. Healthcare and Electrical Infrastructure Based, 1491 Days, Active directory support, Access control management, Incident and change management, Process co-ordinator, DB2 LUW DBA, Material management for electrical company. UK, US and NL Based Client Project, 1280 Days, Windows server administrator, Active directory support, Access Management, Material management. Oil and Gas Infrastructure Based, 12 Months, Windows server support and Application Support, co-ordinate in server migration, ITIL framework. Defence Ministry Infrastructure, 5 Months, Windows server support, Antivirus management, User Access Management, Material management for defence shipping company. Remote Desktop Support, 5 Months, Remote desktop support, fixing user computer issues, printer and Microsoft Office issues. FlipKart, 3 Months, Customer support and product related escalation support in Flipkart.
Timeline
Specialist
HCL Technologies
07.2022 - Current
System Engineer
Bct Consulting
06.2021 - 04.2022
Windows Server Administrator
Team Computers
02.2021 - 06.2021
Customer Service Executive
Tech Mahindra
09.2020 - 12.2020
Technical Support Executive
Wipro
06.2019 - 10.2019
System Engineer
Tata Consultancy Services
11.2014 - 12.2018
Software Engineer
Capgemini India Pvt. Ltd.
08.2010 - 02.2014
West Bengal University of Technology (WBUT)
BCA from Computers
04.2010
Bagmari Maniktala Govt High School
12th from Science Education
04.2007
Taki Govt Spons High School For Boys
10th from General Studies
04.2005