Sandipan Manna

• Lead HR operations for approximately 5,000 employees across 430 kitchens spanning 22 states in India, supporting a large and distributed frontline workforce.
• Lead and coordinate a 16-member HR team responsible for supporting workforce and employee-related priorities across the operating network.
• Partner with the HR Head and business/operational leadership to align HR priorities with workforce and business requirements.
• Manage workforce planning and talent acquisition requirements, including approximately 1,200 frontline hires annually.
• Improved management hiring turnaround time from 45 days to 30 days, reducing hiring TAT by approximately 33%.
• Support employee engagement, employee relations, grievance resolution and workforce-stability initiatives across the operating network
• Support performance-management processes and annual employee evaluations.
• Maintain awareness of applicable employment-law changes and ensure HR practices remain aligned with organisational policies and statutory requirements.

• Managed end-to-end HR operations to streamline recruitment, onboarding, employee relations, grievance handling, and HR process improvement.
• Ensured compliance with labor laws and company policies across HR practices.
• Coordinated recruitment drives and job fairs to attract top talent.
• Led employee engagement interventions across frontline teams, using employee feedback and workforce trends to identify retention and workplace-culture priorities

• Oversaw high-volume hiring, employee lifecycle management, HR documentation, background verification, and ensured statutory compliance across multiple locations.
• Facilitated recruitment by screening resumes and coordinating interview schedules, enhancing candidate experience.
• Managed employee onboarding and orientation processes for new hires.
• Handled employee grievances and facilitated resolution discussions.

• Assisted in recruitment and selection process, including job postings, screening resumes, conducting interviews, and reference checks, enhancing candidate quality.
• Led recruitment for restaurant operations, supported performance management, conducted inductions, and executed engagement programs, contributing to a more stable workforce.
• Conducted new hire orientations to ensure understanding of company policies and procedures, facilitating smoother onboarding.
• Developed HR policies in line with company culture and values.
• Created programs aimed at enhancing organizational culture through team-building activities.
• (Taco Bell)

• Coordinated recruitment, managed employee relations, oversaw HR administration, and verified compliance with statutory documentation.
• Developed employee engagement programs to enhance workplace culture.
• Analyzed HR data to identify trends and inform strategic decisions.
• Facilitated training sessions to promote compliance and professional development.

Distinction