Summary
Overview
Work History
Education
Skills
Personal Information
Awards
Timeline
Generic

Sangam Raj

Ghaziabad

Summary

I am working as a Jira administrator with 5+ years of experience and overall 7+ years of experience in IT.

Overview

7
7
years of professional experience

Work History

Senior Software Engineer

Aristocrat Technologies
Noida
01.2022 - Current
  • Ensuring that existing workflows, custom fields, and configurations can be replicated in the Cloud.
  • Responsible for establishing the environment to duplicate the existing Jira cloud setup and testing to ensure that everything works as planned.
  • Moving data from an existing Jira cloud Instance to a new Cloud Instance with the help of JCMA.
  • Configuring custom workflows, defining new fields, and configuring permissions and access restrictions are all part of the process.
  • Conducting training sessions to the End Users for the Cloud functionalities and other Demos.
  • Dealing with core workflow conventions like workflows, properties, triggers, conditions, and post-functions.
  • Developing custom dashboards and reports in Jira Cloud for real-time project tracking.
  • Creating and customizing JIRA projects with various schemes, complex workflows, custom fields, screen schemes, permission schemes, and notification schemes to support projects.
  • Utilizing Jira Cloud’s Agile boards (Scrum/Kanban) to track sprints, manage backlogs, and improve team efficiency.
  • Collaborating with cross-functional teams to define project requirements and establish technical specifications, ensuring alignment with business objectives and user needs.
  • Creating and maintaining knowledge base articles in Confluence Cloud for documentation and team collaboration.

Jira Admin

FCS Software Solutions
Noida
01.2018 - 01.2022
  • Created a Jira project from scratch and associated configuration as per the user's requirements.
  • Created user groups, permissions schemes, Issue security scheme and providing permissions to the users as per Jira service request.
  • Created/ Modified Issue Type scheme, Issue Type screen scheme and Screen based on user's requirement.
  • Created Confluence space like Blank space, teams space type Knowledge Base and manage permissions.
  • Worked on daily ServiceNow tickets of Jira, Confluence, and Fisheye.
  • Created Fisheye projects and repositories as per by users.
  • Worked with users to provide them access to Jira, Fisheye, and Confluence.
  • Responsible for creating new users and groups in Jira.
  • Provided the permissions (Project permission & Jira access permission) to the users and added them to the groups based on client requirements.
  • Worked as a Technical Recruiter.
  • Worked for many clients like Apple, Facebook, Tesla, and other State clients.
  • Negotiated pay scale with candidates and placed as per client's budget.
  • Managing Team on behalf of Manager.

Education

Computer Science Engineering -

R.G.P.V
Corporate Institute Of Science And Technology
01.2016

Skills

  • Jira Cloud
  • Confluence Cloud
  • Fisheye/Crucible
  • Bamboo
  • ServiceNow
  • PRTG (Monitoring Tool)
  • GITHub
  • Azure DevOps (ADO)

Personal Information

Title: Software Engineer / Jira Admin

Awards

  • Best Employee, 2020
  • Best Employee, 2018

Timeline

Senior Software Engineer

Aristocrat Technologies
01.2022 - Current

Jira Admin

FCS Software Solutions
01.2018 - 01.2022

Computer Science Engineering -

R.G.P.V

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Sangam Raj