Sangeeta Sharma
Summary
Pursue a challenging career in Operations, Customer management and to attain high caliber and skills for professional Growth with the growth of the Organization, in a corporate Environment where I can leverage my present skills while adding newer ones.
Strategic, highly driven executive with close to Nine year of proven experience in Sales, Customer Service, Workforce development and operations. Proven record for searching out innovative strategies and ways in challenging environment to realize superior result and consistent growth to Organization
Overview
12
12
years of professional experience
1
1
Language
Work History
Aditya Birla sun life insurance company
6 2023
- Responsible for execution of sales strategy increase market reach and penetration through market segmentation
- Seek new customer and increase sales
- Direct customer interaction
- Sales target achievement (Lead Conversion, Cross Sell).
Reliance Nippon life Insurance
10.2022 - 06.2023
- Responsible for execution of sales strategy increase market reach and penetration through market segmentation
- Seek new customer and increase sales
- Direct customer interaction
- Sales target achievement (Lead Conversion, Cross Sell)
- Responsible for generating MIS and Reports (Sales report
- Revenue report, Cash report, EOD etc.)
Branch Relationship Manager
Reliance Insurance
10.2015 - 12.2021
- Responsible for execution of sales strategy increase market reach and penetration through market segmentation
- Seek new customer and increase sales
- Direct customer interaction
- Sales target achievement (Lead Conversion, Cross Sell)
- Responsible for generating MIS and Reports (Sales report
- Revenue report, Cash report, EOD etc.)
- Retain the existing customer
- Coordinating with various department for successful policy issuance
- Train and motivate advisors to provide a better understanding of market/products
- Handling customer query and to provide satisfactory responses
- Supporting branch staff in business development activities & helping to achieve branch targets.
CCE
IIFL Ltd
01.2012 - 06.2013
- Responsible for new customer acquisition, client retention, analyzing their needs and offer services accordingly
- Follow up for interest collection and NPA reduction
- Identify and assess customer need to achieve satisfaction
- Responsible for generating references & cross selling through walk in customers
- Resolving queries of the clients over E-mail, Phone and Chat
- Communicate the concerned team to resolve customer query/complaints
- Responsible for maintaining MIS.
Team Lead
Idea Cellular Ltd.
03.2011 - 11.2011
- Responsible to manage entire gamut of operations for Hisar branch
- Create sales strategies and in collaboration with channel partner to achieve sales target
- Responsible to create daily and monthly MIS/Reports (Revenue generation, Activation, etc.) for review
- Responsible for record maintenance and other documents for channel onboarding
- Controlling & maintaining Petty Cash & handling full cash function at Branch level.
Education
B.Ed -
Kurukshetra Univ.
Bachelor Degree in Arts (B.A.) - undefined
Kurukshetra Univ.
Matriculation - undefined
Board of School Education Haryana
10-2 - undefined
Board of School Education Haryana
undefined
Skills
DMS-Office (Excel, Word Power Point)
- Multitasking Abilities
- Interpersonal Communication
- Relationship Building
- Customer Relations
Accomplishments
- MDRT award 2020 in Reliance Nippon Life Insurance Company
- Qualify CEO Select Convention
- 2 Times CEO Domestic Meeting Qualify
- 3rd Prize in Dance Competition in Youth Festival
Personal Information
- Father's Name: Mr. Sh.Ramesh Sharma
- Date of Birth: 01/31/84
- Marital Status: Single
- Religion: Hindu
Prominent Attributes
- A quick learner with creativity and enthusiasm.
- Good organizing ability and Persuasive communication skills
- Strong determination for work. Ability work in team Easy adaptability to new concepts and ideas. Good interpersonal skills
Disclaimer
Thereby declare that the above written particulars are true to the best of my knowledge and belief.
Timeline
Reliance Nippon life Insurance
10.2022 - 06.2023
Branch Relationship Manager
Reliance Insurance
10.2015 - 12.2021
CCE
IIFL Ltd
01.2012 - 06.2013
Team Lead
Idea Cellular Ltd.
03.2011 - 11.2011
Aditya Birla sun life insurance company
6 2023
B.Ed -
Kurukshetra Univ.
Bachelor Degree in Arts (B.A.) - undefined
Kurukshetra Univ.
Matriculation - undefined
Board of School Education Haryana
10-2 - undefined
Board of School Education Haryana
undefined
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