Shyam Kumar

Faridabad

Summary

Excellent knowledge of cars& Bikes and latest automobiles technologies. Expertise in technical& advanced technologies of automobiles. Ability to perform multiple tasks. Ability to perform a variety of duties in a timely manner. Good communication skill. Sincere and Honest. Understanding and helpful nature.

Core Sales professional with 6 years of experience in managing Vehicular Sales, Marketing Operations, generating new product awareness and planning & executing sales campaigns. Hands-on experience in executing & analyzing customer surveys for sales projects and evaluating several areas of improvements in current sales techniques for revenue growth. Managed sales & business operations for One97 Communications Ltd.(Present) OLX Autos India Ltd, (1Year 4 Month) Cars24 Services Pvt. Ltd, (1 Year 7 Month) & Mahindra First Choice Wheels Ltd;(3 Year 7 Month) generated excellent results in various areas such as New Product Sales, Promotions & Advertising, and product delivery. Ensuring achievement of targets, tracking daily sales, performing gap analysis vis -à- vis targets and implementing corrective actions Monitoring individual performance & sales targets for accounts and adhering to compliance's.

Overview

years of post-secondary education

Work History

OLX AUTOS INDIA LTD

Nurture successful relationships with clients
Complete car transactions in a quick and efficient manner
Procure cars with maximum margin
Maintain stock-in ratio, Resource allocation and utilization, zero documents pendency, zero customer complaints for any amount held/ deducted, error free documentation, mandatory stock-in and pick-up of vehicle
Ensure that all customers receive excellent service through direct salesmanship and prompt and courteous service
Adhere to Standard Operating Procedures and follow guidelines set from time to time & Initiatives taken for improvisation of business delivery.

CARS24 SERVICES PVT LTD.

Ensuring that all customers receive excellent service through direct salesmanship, and prompt and courteous service
Assisting customers with questions & needs
Cultivating successful relationships with retail customers
Completing each transaction in a quick and efficient manner
Identifying customer requirements
Assisting customer’s with purchase decisions
Assisting in physical inventory counts
Making sure that customers paper work is completed efficiently
Watching out for loss prevention through leakage and theft.

MAHINDRA FIRST CHOICE WHEELS LTD

Analyzing and providing the requirements and specifications based on customer requirements
Manage customer relation aspect and interfacing with customer in order to understand their requirement
Telling detail to Customer about product specification
Follow up leads of customer by phone
Prepare to customer for walk-in.

Education

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Bachelor Of Arts - Political Science

Maharaja Agrasen Himalayan Grehwal University

Uttarakhand

03.2019 - 04.2022

Skills

Key Client Managementundefined

Accomplishments

N.C.C. “C” Certificate from Defence ministry of India in 2008.

Personal Information

Father's Name: Mr. Jairam Gaud
Date of Birth: 06/16/95
Marital Status: Married

Roles And Responsibilities

As a Corporate Sales Officer: Closing the deal with the leasing companies by providing best offers or services. Attending management meetings to represent sales and service goals and achievements. Provide leadership to the department in order to achieve work unit goals, focusing on customer needs. Assume responsibility and accountability for successful completion of assignments or tasks. Recognize areas for process improvements. Organizing Corporate Events for enquiry generation and brand awareness.
As a Team Member: Finding out a customer’s vehicle needs through talking to them. Explaining vehicle features, controls, accessories and benefits to customers. Arranging for vehicles to be delivered to customers on time. Determining individual and team sales goals. Developing and coordinating best practice for the most efficient and effective sales approach.

Timeline