Sangeeta Vinnakota
Seasoned Banker
Hyderabad,TG
Summary
Dynamic and results-driven Banking Professional with over 15 years of experience in Retail Banking. Proven expertise in business development, team management, and operational excellence. Adept at driving growth, ensuring compliance, and delivering superior customer service. Seeking a challenging position to leverage my skills in achieving organizational objectives.
Overview
19
19
years of professional experience
12
12
years of post-secondary education
3
3
Certifications
Work History
Branch Manager – East Marredpally
HDFC BANK LTD
02.2017 - 01.2019
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
- Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
- Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
- Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
- Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Developed a high-performing team through targeted recruitment, training, and performance management initiatives.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Monitored market trends to identify new business opportunities and capitalize on potential growth areas within the community or region served.
Teach for India (CSR Initiative)
HDFC BANK LTD
01.2015 - 01.2017
- O
- E
- Management of team
- O
- Planning
- Review and
- Has
- Have
- The branch
Branch Manager – RTC X Road Branch
HDFC BANK LTD
01.2013 - 01.2015
- Overall Branch In charge with Inbuilt sales and Operational Function, Managing the overall Branch Sales and Operations
- Ensuring and adhering to all COMPLIANCE and SERVICE parameters on regular periods
- Management of team
- Operational and Sales development through Team
- Planning and Execution of Targets with the TEAM
- Review and redirecting of resources on Need basis and Plan to achieve Targets
- Has qualified for LI Contest in 2013
- Have won the trade FX contest
- The branch has been certified excellent under the service quality parameter
- Have won the credit card contest
- Have won the Auto loan contest and the Gold Loan contest
- Has Improved the GL size of the Branch from 120 crores to 180 Crores
Branch Manager – Sainikpuri
HDFC BANK LTD
01.2011 - 01.2013
- Ensured regulatory compliance through diligent adherence to industry standards, guidelines, and company policies.
- Coordinated marketing campaigns tailored towards target audience segments resulting in increased brand awareness within the local community.
- Implemented risk management strategies to minimize potential losses while maintaining a healthy balance between risk and return on investments.
- Cultivated lasting relationships with high-value clients, securing their loyalty through exceptional service and advice.
- Has Improved the GL size of the Branch from 127 crores to 232 Crores
Head Corporate Salary Relationship Manager
HDFC BANK LTD
01.2007 - 01.2011
- Overall responsibility of managing a team of 5 CSRM Unit and 3 CSPB for the Branch
- Training, Motivating and Coordinating Sales through 8 Managers and a total of 25 executives
- Planning, Initialization and Execution of Sales Targets through effective support systems
- Responsibility for Recruitment, Retention for achievement of Branch Business
- All India toppers - Rank 1
- Has been the TOP Head CSRM PAN India
- Has achieved YOY growth of 150% and consistent improver for year
- The top CSRM PAN India from my team
- The best in sourcing numbers and acquiring numbers from the competitors
- Have acquired new corporate salary relationship like Deloite, Satyam, Thomson Reuters
Corporate Salary Relationship Manager
HDFC BANK LTD
01.2003 - 01.2007
- Acquiring and increasing the relationship with the corporates for their salary accounts.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Monitored salary credits are done seamlessly and communicated to the corporate.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Achieved YOY growth of 150%.
Personal Banker
HDFC BANK LTD
01.2000 - 01.2003
- Managed overall Branch Sales and Operations
- Cross-sold bank products and services to meet customer needs and provide options.
- Boosted sales of bank products through effective cross-selling and up-selling techniques.
- During that period, the said branch has been considered the best branch in AP
- Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
- Managed deposits, withdrawals and wire transfers to process smooth banking transactions for clients.
- Improved customer satisfaction by providing personalized banking solutions and exceptional service.
- Achieved YOY growth of 200% and consistent performer in the cluster.
Education
Master's Degree - Business Administration
Siva Sivani Institute of Management
Secunderabad, India 01.1992 - 06.1999
Bachelor's Degree - Computer Science
Kasturba Gandhi College For Women
Hyderabad, India 01.1992 - 03.1996
12th - undefined
Kendriya Vidyalaya
Skills
Business Development
Certification
AMFI qualified
Timeline
Branch Manager – East Marredpally
HDFC BANK LTD
02.2017 - 01.2019
Teach for India (CSR Initiative)
HDFC BANK LTD
01.2015 - 01.2017
Branch Manager – RTC X Road Branch
HDFC BANK LTD
01.2013 - 01.2015
Branch Manager – Sainikpuri
HDFC BANK LTD
01.2011 - 01.2013
Head Corporate Salary Relationship Manager
HDFC BANK LTD
01.2007 - 01.2011
Corporate Salary Relationship Manager
HDFC BANK LTD
01.2003 - 01.2007
Personal Banker
HDFC BANK LTD
01.2000 - 01.2003
Master's Degree - Business Administration
Siva Sivani Institute of Management
01.1992 - 06.1999
Bachelor's Degree - Computer Science
Kasturba Gandhi College For Women
01.1992 - 03.1996
12th - undefined
Kendriya Vidyalaya
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