Summary
Overview
Work History
Education
Skills
Certifications
Timeline
Sangeeth Sunder

Sangeeth Sunder

Delivery Partner
Bengaluru

Summary

  • An enterprising professional and seasoned leader with 16+ years of experience in Customer success, Data analytics, Data Management, Account Management, Operations and Program Management for Lifesciences industry.
  • Managed clients across USA and Europe for providing analytical solutions and delivered multi-million dollar businesses
  • Aspiring strategist and planner with skills in identifying client/ business process needs, conceptualizing business solutions and implementing strategies & plans for achieving corporate goals.
  • An effective leader with proven abilities in recruiting, guiding and managing global teams. Proven ability to design and implement optimized practices for increasing productivity and profitability. Distinguished leadership skills with commitment to increasing customer satisfaction
  • Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills.

Overview

17
17
years of professional experience
4
4
years of post-secondary education

Work History

Delivery Partner

Axtria Inc
05.2021 - Current
  • As a Delivery Partner, my key responsibilities include Delivery Excellence, Client Value, Strategic Planning, Talent Transformations, Account Operations, and Innovation culture to realize excellent business results
  • Delivered large-scale engagements for top-tier pharma which have a profound positive effect on their business and operations
  • Leading program delivery for multiple engagements including Commercial Analytics and Data Management projects for teams across India, Europe and the US
  • Planning, setting up of offshore operations, staff management, transition, project delivery, identifying and managing issues & risks, Identification and response to new opportunities
  • Responsible for governance, leading and executing quarterly business reviews, orchestrating value delivered across the engagements, customer success stories
  • Account planning: Develop strategy/tactics, accessing new buying centres, competitive intelligence, outreach campaigns

Associate Director

WNS Global
07.2018 - 04.2021
  • Responsible for execution and lead delivery for Data Analytics, BI & Reporting and Data management engagements for 3 accounts under my portfolio. Set up new engagements, customer onboarding and relationship management, contract renewals
  • Led teams of 25+ data analysts and technology experts providing analytical solutions to multiple Pharma clients based out of the US and Europe
  • Lead new business initiatives, strategic planning and develop capabilities for requirements in pipe-line, project proposals
  • Responsible for engagement planning, Process Improvement and Optimization, Account Management and P&L

Project Manager

Incedo Inc
05.2016 - 07.2018
  • Managed diverse projects: Data Onboarding, KOL Management, Application Development, Aggregate Spend management
  • Responsible for all aspects of project management including project planning, communication with clients and risk management, and execution in the entirety
  • Led a team of 15+ associates in the projects by overseeing the running project's delivery
  • Responsible for delivery and operations of Data Management and Reporting that support Commercial Data warehouse and Managed Care Commercial Operations
  • Provide functional subject matter expertise in the areas of Commercial – Sales and Marketing Operations, Specialty Pharmacy

Delivery Manager

159 Solutions (Acquired by IQVIA)
07.2014 - 04.2016
  • Led the end-to-end delivery of Data Management Support for Field Operations & Information Management team
  • Responsible for the development and implementation of the SAS analytics engine which houses the critical health care data meeting the data needs of the analysts and decision-makers at Market Analytics and Business strategy department.
  • Developed high impact customized tools like salesforce effectiveness tracker, Prescriber target list by product, Contract performance tracker for the end users like market analysts, decision-makers guiding them to make strategic decisions.

Senior Associate

Cognizant Technology Solutions
Chennai / NJ, LA, SFO
06.2006 - 07.2014

During my tenure(8.5 years) at Cognizant Technology Solutions I have played client-facing roles across multiple projects for various clients both onsite and offshore in the Lifesciences domain.


1. IQVIA(Formerly IMS) USA & India:

  • Started as a programmer analyst, played multiple roles in the organization to grew up leading a team of 6 members. Responsible to deliver requirements from pharma clients to meet sales performance analytics for decision-making.
  • Developed analytical models and internal products/tools for the BAs to access the data extracts for analytical requirements in quick turnaround without the need to write a program in the mainframe environment

2. Amgen(USA):

  • Led IBU(Inflammatory) & BHU (Bone Health) business units with a team of Onshore and offshore data analysts
  • Analyze the secondary market research data, and develop processes and reports. Present the sales reports and insights to the leadership team/brand teams

3. Genentech(USA & India):

  • Led the key initiative for Genentech: Developing new datamart for "Field Operations and Information Management" migration of the brand teams from in-house disparate data sources to IQVIA data sources
  • Presented analytical insights and led training across brand teams to drive the successful adoption of the new data mart. Developed self-service tools for the brand leads to get hands-on experience during the user acceptance phase, which is key for the success of the initiative

Education

Bachelor of Engineering - Civil Engineering

PSG College of Technology, Anna University
06.2002 - 04.2006

Skills

Program Management

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Certifications

 SAS Certified Advanced Programmer for SAS9, from SAS USA

Timeline

Delivery Partner - Axtria Inc
05.2021 - Current
Associate Director - WNS Global
07.2018 - 04.2021
Project Manager - Incedo Inc
05.2016 - 07.2018
Delivery Manager - 159 Solutions (Acquired by IQVIA)
07.2014 - 04.2016
Senior Associate - Cognizant Technology Solutions
06.2006 - 07.2014
PSG College of Technology - Bachelor of Engineering, Civil Engineering
06.2002 - 04.2006
Sangeeth SunderDelivery Partner