Summary
Overview
Work History
Education
Skills
Timeline
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SANGITA KUNDU

Bangalore

Summary

Dynamic and result-oriented individual with 7 Years of comprehensive experience , being self-motivated, hardworking and goal oriented. Proven track record in punctuality and discipline. Efficient to work in team as well as an individual.

Overview

7
7
years of professional experience

Work History

Concession Prevention Program Analyst (SLP-CPP)

AMAZON SELLER SERVICES PVT LTD
BANGALORE
05.2023 - Current
  • Analyze and investigate customer concession cases .
  • Provide resolutions based on the internal investigation findings.
  • Coordinate with FC team for investigation.
  • Weekly performance review with the team.
  • Xray compliance traction and adherence with FC team.
  • Prepare a weekly business review for concession denial program.
  • Extend support to INSLP analytics team for buyback program.
  • Meet TT resolution target while maintaining TT quality.
  • Give continuous suggestions for process improvement.
  • Collaborate with other team to support their project.

OPERATIONS EXECUTIVE (CONTRACTUAL SERVICE)

FLIPKART INTERNET PVT. LTD.
BANGALORE
09.2022 - 12.2022
  • Prepare WL and deal cards for the website by using proper callouts, images, offers etc.
  • Use Flipkart internal tools to showcase the right products, features, price at the platform.
  • Validate the task before making it live on the website.
  • Identify the parameters customers use to make navigation and search process easier and ensure catalog richness.
  • Prepare periodic and on time report so that important business decisions could be taken.
  • Contact perspective sellers and explore business opportunities with them.

OPERATIONS EXECUTIVE

RELEASEMYAD MEDIA PVT. LTD.
KOLKATA
05.2017 - 01.2022
  • Ensure the smooth administration of work in the operational department working closely and together with the operations team.
  • Optimize operations through continuous process improvement suggestions.
  • Maintain record of day-to-day activities and submit report.
  • Manage day-to-day relationships with Platforms like Publications, Advertisers and Ad Networks.

Education

BACHELOR OF TECHNOLOGY - Computer Science

GOVT. COLLEGE OF ENGINEERING AND LEATHER TECHNOLOGY
Kolkata, West Bengal
01.2015

Skills

  • Ms Office
  • Advance Excel
  • Power Point
  • SQL (MySQL)
  • Google Sheet
  • Data Analysis
  • Data Visualization
  • Data Visualization

Timeline

Concession Prevention Program Analyst (SLP-CPP)

AMAZON SELLER SERVICES PVT LTD
05.2023 - Current

OPERATIONS EXECUTIVE (CONTRACTUAL SERVICE)

FLIPKART INTERNET PVT. LTD.
09.2022 - 12.2022

OPERATIONS EXECUTIVE

RELEASEMYAD MEDIA PVT. LTD.
05.2017 - 01.2022

BACHELOR OF TECHNOLOGY - Computer Science

GOVT. COLLEGE OF ENGINEERING AND LEATHER TECHNOLOGY

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SANGITA KUNDU