Sangita Majumder
Raiganj
Summary
Highly motivated and results-oriented professional with a successful track record as a Customer Executive. With 1 year & 7 months of experience, I have honed my customer service skills and demonstrated a strong commitment to ensuring customer satisfaction. I possess exceptional communication and interpersonal abilities, allowing me to effectively engage with customers, understand their needs, and provide timely solutions.
Overview
3
3
years of professional experience
Work History
KAM
Globiva Services Private Ltd
Kolkata
01.2025 - 07.2025
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
CCE
Expertbizz
Kolkata
05.2022 - 05.2023
- Company Overview: (IT)
- Identifying and addressing customer issues, problems, or complaints effectively and efficiently.
- Applying problem-solving skills to provide appropriate solutions, escalate complex issues when necessary, and ensure prompt resolution.
- (IT)
Education
Intermediate -
Raiganj Girl's High School
Raiganj, India03.2020
Matriculation -
Raiganj Girl's High School
Raiganj, India03.2018
Skills
- Customer service
- Problem solving
- Effective communication
- Teamwork and collaboration
- Good Telephone Etiquette
- Multitasking Abilities
Languages
English
Proficient
C2
Hindi
Proficient
C2
Bengali
Proficient
C2
Timeline
KAM
Globiva Services Private Ltd
01.2025 - 07.2025
CCE
Expertbizz
05.2022 - 05.2023
Intermediate -
Raiganj Girl's High School
Matriculation -
Raiganj Girl's High School
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